Chancellor's Strategic Response Group

As part of the New York City Department of Education, staff in the Chancellor’s Strategic Response Group (CSRG) responds to correspondence written to the Chancellor. Staff in the CSRG works on the Chancellor’s behalf to research, coordinate and respond to inquiries received from the NYC school community regarding policy and actions of central and district offices, as well as individual schools within the school system. As part of the Department of Communications, CSRG staff also works closely with the Offices of Public and Community Affairs, Intergovernmental Affairs, and Family Engagement to address issues raised by constituents at school/community meetings and events.