Goodwill® strives to enhance the dignity and quality of life of individuals and families by helping people reach their full potential through education, skills training and the power of work.

Goodwills meet the needs of all job seekers, including programs for youth, seniors, veterans, and people with disabilities, criminal backgrounds and other specialized needs. Last year, Goodwill helped more than 6.7 million people train for careers in industries such as banking, IT and health care, to name a few — and get the supporting services they needed to be successful — such as English language training, additional education, or access to transportation and child care.

Our Mission

Goodwill works to enhance the dignity and quality of life of individuals and families by strengthening communities, eliminating barriers to opportunity, and helping people in need reach their full potential through learning and the power of work.

Our Results (Based on 2012 Data)

• People served through employment and training programs: 6.7 million
• Mission services provided:134 million
• People who earned a job with Goodwill's help : 216,000
• Estimated total earnings of people who earned a job with Goodwill's help:$3.62 billion
• Total revenue generated by Goodwill organizations:$4.89 billion
• Total revenue spent directly on programs:82 percent
• Total number of donors (includes repeat donations):83 million
• Total number of retail stores: Over 2,700 and an online auction site, www.shopgoodwill.com

Revenue Sources

• Retail sales:$3.53 billion
• Industrial and service contract work:$636 million
• Government grants:$87 million
• Corporate and foundation grants:$22 million
• Individual gifts/Endowments/Fees for services:$39 million
• Government support for mission services: $609 million