Please check your spam folder. If you registered with a different email address, incorrectly entered one, or did not receive a confirmation email, please register again.

See GoToWebinar’s support page for system requirements.

Please make sure you have calculated the start time correctly, or you can contact the Gotowebinar support department here. 

You do not need to let us know or cancel your registration if you are unable to attend. Please contact us if you'd like a recording of the webinar.

Most webinars will repeat in the future. We post new dates as they are scheduled. You can find all upcoming dates and titles on the Learning Center.

All slides and resources can be found under the webinar’s name on the Learning Center. You will also receive a follow up email an hour after the webinar with the slides and other resources.

We do not send you a certificate for completing the webinar; however, we have an agreement with CCVA to provide PDUs. To claim PDUs for a webinar, you will need to keep the follow-up we send to you. We are unable to resend this email or provide additional verification of attendance.

Try closing out unused browsers, signing out of the webinar, and coming back in. There is also a phone option to call in and hear the audio. Refer to your initial registration confirmation email for the number and pin. 

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