Viamo (formerly VOTO Mobile)
Viamo is a mobile phone notification and survey platform that removes the barriers to insightful communication between citizens worldwide and the organizations that serve them. We help businesses, NGOs, and governments to connect better with the 3 billion+ people who are not yet online, but have access to a basic mobile phone. We specialize in interactive voice calls (IVR) and SMS in local languages, instantly reaching across distance, language, and literacy barriers.
Since launching in 2013, we've helped over 500 active organizations to interact with 5.6 million people in 40+ countries around the world. In addition to our technology platform and mobile network connections, we're rapidly learning and advising our partners on how to use mobile engagement for impact. Our users are finding innovative ways to use the VOTO platform in education, health behaviour promotion, agriculture extension, monitoring and evaluation, feedback loops, human rights reporting, and participatory governance.
Why does this matter?
Our mission is to increase participation, transparency and accountability in the services delivered to citizens, and to empower communities to collect and share information to drive positive social change. We believe that the best policies are created when they reflect the voices of those who will be affected. We envision a world where the perspectives of all constituents are captured and valued by politicians, aid practitioners, and business leaders - a world where citizens are empowered to participate in the design, implementation and evaluation of the services that affect their lives.