direct care volunteers

DESCRIPTION

The Direct Care Volunteer serves as an additional support to patients and families dealing with a terminal

illness and end-of-life issues. Support is provided in a variety of ways, including the provision of

companionship and socialization to patients, or offering respite to stressed caregivers. Direct Care Volunteers

may also make tuck in calls to patients and families. All care provided by the Direct Care Volunteer is outlined

in the Volunteer Care Plan and agreed upon by the Interdisciplinary Group (IDG).

QUALIFICATIONS

The Direct Care Volunteer must possess the ability to actively listen and communicate compassionately with

patients, families, and caregivers at the end-of-life. He/she has the ability to work as a team with family

members and hospice staff. He/she must have the ability to respect patient/family belief systems, emotional

maturity and sensitivity. Must be dependable and have access to reliable transportation. He/ she must have an

understanding of Hospice philosophy and goals, and be willing to participate in peer support/ continuing

education meetings on a regular basis.