Volunteer Receptionist

INCREASING H.O.P.E Volunteer Receptionist Job Description

The Increasing H.O.P.E Volunteer Receptionist plays an essential role in maintaining the flow of communication within the organization and ensuring a welcoming environment for guests.

The Increasing H.O.P.E Volunteer Receptionist duties will include:

• Greeting visitors and clients; creating a positive first impression.
• Answering telephone calls and directing inquiries to the appropriate individual or department.
• Performing various administrative tasks, including data entry and other assigned duties.
• Maintaining a clean and organized reception workstation and office.
• Provide Lobby Reception coverage at the Front Desk on Mondays and Thursdays, 12:00 pm -1:00 pm. Other dates and times may be assigned in the event of an emergency.

The Increasing H.O.P.E Volunteer Receptionist should possess the following skills:

• Proficiency in operating standard office equipment, including a telephone system and office copier.
• Strong telephone etiquette, customer service skills, and interpersonal skills for both the inter-office and Front Lobby Reception Desk.
• Basic computer skills and data entry capabilities.
• Ability to work collaboratively as part of a team and independently when necessary.
• Commitment to maintaining professionalism, integrity, and confidentiality.