Program Coordinator, CareerLAB

Overview: The Program Coordinator plays a critical role in supporting the planning, execution, and evaluation of CareerLAB. Working closely with the Head of Program and cross-functional team members, the Coordinator helps ensure smooth program operations, effective community engagement, and high-impact participant experiences.

Responsibilities:

• Support implementation of CareerLAB programming
• Assist in developing and maintaining program timelines, task lists, and workflows
• Coordinate logistics for virtual events, workshops, cohort gatherings, and meetings
• Track program deliverables and meet key milestones
• Serve as a primary point of contact for program participants responding to questions and offering support
• Help build a warm, inclusive and accessible experience for all participants
• Manage participant communication and gather feedback to improve engagement
• Assist and collaborate with Head of Program for outreach, interviewing, onboarding, and orientation process for participants, mentors and facilitators
• Maintain accurate documentation for program tracking
• Collaborate with Head of Program and support evaluation by collecting, organizing and summarizing data and participant feedback
• Ensure new participants feel welcomed and prepared to engage in our programs and directory.

Qualifications

• 1-3 years of relevant experience in non profit, education, organizing, or community programming
• Strong organizational and communication skills with attention to detail
• Proficiency with Google Workspace, Slack and Canva