Survey Coordinator - Execute Surveys of a Broad LGBTQ Arts Nonprofit

If you like designing exacting surveys, reviewing results, and helping to drive impact from responses, this role is for you! You’ll collaborate with the DEIAB and Strategic Planning Committee to design, distribute, and synthesize surveys. Content will be reviewed and approved in advance so you can work on your own time to create and collaborate on distribution.

Responsibilities:

• Build and launch surveys in SurveyMonkey
• Plan timing; coordinate reminders to boost responses
• Analyze results; create summaries and simple charts
• Maintain an organized archive of past instruments and findings

Ideal candidate:

• Curious, analytical, and user‑focused
• Comfortable with (or eager to learn) survey tools
• Able to translate data into practical recommendations

Benefits of volunteering:

• Applied research and reporting experience
• Practice presenting insights to decision‑makers
• A role where community feedback shapes programs

Impact: Your insights help teams improve access, equity, and audience experience.

JOB SUMMARY

The Survey Coordinator works closely with the DEIAB Committee and the Strategic Planning Committee to design, implement, and analyze surveys that inform organizational strategy and equity initiatives. This role ensures that survey results are reported at monthly committee meetings and supports data-driven decision-making. The Coordinator manages all survey activities using SurveyMonkey software and collaborates with staff to distribute survey links and send reminders to increase response rates.

DUTIES & RESPONSIBILITIES

• Collaborates with the DEIAB and Strategic Planning Committee to identify survey objectives and timelines.
• Designs and distributes surveys using SurveyMonkey.
• Coordinates with staff to distribute survey links.
• Monitors response rates and follows up with staff to boost engagement.
• Maintains survey archives and ensures compliance with privacy and data protection standards.
• Provides guidance on best practices for survey design and interpretation.

SUPPORT PROVIDED

• Access to SurveyMonkey account and training resources.
• Templates for survey design and reporting.
• Guidance from the Director of Administration and committee chairs.
• Staff support for survey distribution and outreach.

KNOWLEDGE / SKILLS / ABILITIES

• Familiarity with SurveyMonkey or similar survey platforms.
• Strong analytical skills to interpret data and extract insights.
• Ability to create clear, concise reports and visualizations.
• Excellent communication and collaboration skills.
• Organizational skills to manage multiple surveys and deadlines.

PHYSICAL DEMANDS / WORK ENVIRONMENT

• Work involves talking, and hearing; using hands to handle, feel, or operate objects, tools, or controls; and reach with hands and arms.
• Vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.

About Rainbow City Performing Arts (RCPA)

Rainbow City Performing Arts is a nonprofit that brings people together through inclusive, community‑centered music and performance. Volunteers are the heartbeat of our operations, helping us build belonging, expand access, and keep our ensembles and programs running smoothly. When you volunteer with RCPA, your time directly supports programs that foster belonging and joy onstage and off.