Director of Salesforce (Nonprofit CRM & Data Strategy) – Volunteer Leadership Role

Director of Salesforce (Nonprofit CRM & Data Strategy)

The Donovan’s Venom

Remote | Technology / Operations | Volunteer Leadership Role

We’re Building — And It Needs a System That Connects It All

The Donovan’s Venom is growing.

Programs.

People.

Partnerships.

And behind all of it — data.

We are seeking a Director of Salesforce (Nonprofit CRM & Data Strategy) to design, build, and scale the system that powers how we operate, track impact, and make decisions.

Because when data is structured —

everything becomes clearer, faster, and stronger.

The Role

This is the leader responsible for owning and scaling our Salesforce ecosystem.

From CRM strategy → data architecture → system configuration → reporting → adoption — you own it.

You are not just managing a platform.

You are building the central source of truth for the organization.

This role operates at the intersection of technology, operations, and strategy, ensuring Salesforce supports every part of the organization effectively.

What You’ll Own

Salesforce Strategy & Vision

• • Define and execute the Salesforce strategy for the organization
  • Align CRM capabilities with:
  • Programs
  • Operations
  • Fundraising (future state)
  • Build a scalable, long-term CRM roadmap

CRM Architecture & System Design

• • Design and manage Salesforce data structure:
  • Objects
  • Fields
  • Relationships
  • Ensure system is scalable, clean, and well-structured
  • Maintain data integrity and usability

Salesforce Configuration & Optimization

• • Configure and optimize Salesforce:
  • Workflows
  • Automations
  • User permissions
  • Improve system functionality and efficiency
  • Ensure platform performance and reliability

Data Strategy & Governance

• • Establish data standards and governance practices
  • Ensure data accuracy, consistency, and completeness
  • Define processes for:
  • Data entry
  • Data maintenance
  • Data quality control

Reporting, Dashboards & Insights

• • Build reports and dashboards to:
  • Track performance
  • Measure impact
  • Support decision-making
  • Translate data into actionable insights for leadership

User Experience & Adoption

• • Ensure Salesforce is easy to use across teams
  • Support user training and onboarding
  • Drive adoption and consistent usage

Integration & System Alignment

• • Integrate Salesforce with:
  • Other internal systems
  • External tools (as needed)
  • Ensure seamless data flow across platforms

Cross-Functional Collaboration

• • Partner with:
  • HR
  • Operations
  • Programs
  • Technology teams
  • Ensure CRM supports all organizational functions

Data Security & Access Management

• • Define user roles and permissions
  • Ensure proper access controls
  • Maintain data security and privacy

Continuous Improvement & Innovation

• • Identify opportunities to improve CRM capabilities
  • Implement enhancements and new features
  • Scale the system as the organization grows

Who This Is For

This role is for someone who:

• • Thinks in systems, data, and structure
  • Has strong experience with Salesforce (ideally nonprofit use)
  • Can translate business needs into technical solutions
  • Is both strategic and hands-on
  • Wants to build a system that drives real impact

Qualifications

Required

• • 3–5+ years of experience with Salesforce (administration, configuration, or architecture)
  • Experience designing or managing CRM systems
  • Strong understanding of:
  • Data structure and management
  • Reporting and dashboards

Preferred

• • Experience with Salesforce Nonprofit Success Pack (NPSP)
  • Salesforce certifications (Admin, Advanced Admin, etc.)
  • Experience in nonprofit or mission-driven organizations
  • Experience integrating systems and automations

Commitment

• • 12–20 hours per week
  • Leadership-level engagement
  • Fully remote

What You’ll Gain

• • Ownership of a full CRM ecosystem
  • Opportunity to build a data-driven organization
  • Cross-functional leadership experience
  • Direct impact on strategy, operations, and growth

Application Requirements (Read Carefully)

We are building — and structuring in real time.

To ensure alignment:

• • You must be able to start within 14 days
  • You must complete the full application
  • You must be ready to lead and build immediately

Important Disclaimer

This is a volunteer leadership role.

We are onboarding individuals who are ready to contribute immediately.

Please only apply if you are prepared to begin within the next 14 days.