Volunteer Services Office Assistant Needed

Position Overview

The Volunteer Services Office Assistant plays an important role in supporting the mission of the hospital by assisting with administrative, recruitment, and hospitality-focused projects within the Volunteer Services Department. This volunteer helps create a warm and welcoming environment for patients, families, and fellow volunteers by assembling informational packets, assisting with volunteer onboarding, and ensuring smooth departmental operations.

This role is ideal for someone who enjoys helping others and working in a friendly, service-oriented environment. It would be a great fit for a retired teacher, administrative professional, or anyone whose career involved strong communication and organizational skills.

Key Responsibilities

• Prepare and assemble Welcome Packets for patients admitted to the hospital, ensuring materials are current, organized, and neatly presented.
• Create Family Birth Center Welcome Packets for families with new babies, including educational and celebratory materials provided by the department.
• Maintain an organized supply of printed materials, brochures, and folders; notify staff when quantities are low or updates are needed.
• Assist with volunteer onboarding and compliance, including helping to prepare orientation materials, track required paperwork, and update volunteer records.
• Call and screen potential volunteers to provide information about available opportunities, confirm application details, and support the interview and placement process.
• Assist with light office and clerical tasks such as copying, labeling, filing, data entry, and assembling mailings.
• Support the Volunteer Services staff with special projects, events, and recognition activities.
• Uphold confidentiality and demonstrate professionalism when handling hospital materials, volunteer applications, and patient-related information.

Key Skills and Attributes

• Strong organizational skills and attention to detail.
• Excellent interpersonal, written, and verbal communication skills.
• Comfortable using basic computer programs (Microsoft Word, Excel, Outlook, etc.).
• Ability to learn new tasks quickly and follow directions with minimal supervision.
• Friendly, professional, and compassionate demeanor when communicating with volunteers, patients, and staff.
• Dependable, courteous, and enthusiastic about contributing to a caring hospital environment.

Commitment

• Schedule: Flexible, Monday–Friday during regular business hours.
• Time Commitment: A minimum of [e.g., 3–4 hours per week] is preferred.

Training Provided

Volunteers will receive orientation and on-the-job training to become familiar with departmental procedures, confidentiality standards, hospital policies, and volunteer management systems.