Idealist logoidealist
Get Involved
Find a Job
Search
JobsInternshipsOrganizations
Resources
Nonprofit Salary Explorer
Crowdsourced compensation data in the nonprofit sector. Insights for job seekers and employers.
Career Advice
Informative and practical resources to help guide you throughout your social-impact career.
Volunteer
Volunteer
Find Volunteer OpportunitiesSearch Organizations
Resources
Volunteer Resources
Tips and inspiration for finding the perfect volunteer opportunities.
Recipes for Action
A collection of actionable ideas to make a positive impact in your community.
Post on IdealistPost
Post
Post a ListingAdd your Organization
Resources
Employer Resources
Tools and advice to help you achieve your hiring and retention goals.
Volunteer Engagement Resources
Trainings and proven practices to help you successfully recruit and engage volunteers.
API & Integrations
Business Solutions
APISearch ModuleVolunteer Engagement PagesCSR Partners
Log In
Sign Up

Search

Popular searches

Board member
Data analyst
Research
Health
Art
Nonprofit
Published 4/25/26 11:10AM

Intake & Client Support • Client Navigation & Advocacy • Case Tracking & Data Support • Housing & Stabilization Support • Client Engagement & Follow-Up

Different Mindset INC.
Remote, Volunteer must be in Maryland, US
I Want to Help

    • Details

    Available Times:
    Weekdays (daytime, evenings), Weekends (daytime)
    Time Commitment:
    Flexible
    Commitment Details:
    Flexible commitment of approximately 5–10 hours per week, based on availability. Volunteers will support clients through virtual and/or community-based activities.
    Recurrence:
    Recurring
    Volunteers Needed:
    10
    Cause Areas:
    Education, Immigrants or Refugees, Poverty, Sexual Abuse & Human Trafficking, Women
    Benefits:
    Training Provided, Language / Cultural Support Available, Academic Credit Available
    Good For:
    Public Groups, Age 55+, International Volunteers
    Participation Requirements:
    Attend Orientation
    Age Requirement:
    18+
    Other Requirements:
    Commitment to supporting women with respect, confidentiality, and professionalism. Willingness to participate in onboarding and follow organizational guidelines.

    Description

    Intake & Client Support

    • Client Navigation & Advocacy
    • Case Tracking & Data Support
    • Housing & Stabilization Support
    • Client Engagement & Follow-Up

    Company Description

    Different Mindset, Inc. is a nonprofit organization dedicated to providing women with critical support in resource navigation, application assistance, advocacy, and referrals. By offering guidance on navigating complex systems, organizing documentation, and partnering with agencies and community organizations, we help reduce barriers and foster accessibility. While we do not provide financial aid, legal advice, or approvals, we are committed to empowering women with the tools and knowledge they need. Based in collaboration with nonprofits, healthcare providers, and other partners, we strive to deliver coordinated and impactful assistance.

    Role Description

    This is a hybrid volunteer role for an Intake & Support Advocacy & Navigation team member at Different Mindset, Inc., based in Hyattsville, MD, with flexibility for some remote work. Responsibilities include conducting client intake to assess needs, providing navigation support for accessing community resources, coordinating with housing assistance programs, advocating for clients, tracking case progress, and following up to ensure successful service outcomes. The role focuses on offering compassionate support and efficient communication with clients and stakeholders.

    Qualifications

    Strong Communication and Interpersonal Skills to effectively advocate for clients and build relationships with community partners.

    Experience with Client Intake, including documentation and assessment of needs to guide service delivery.

    Customer Service skills and the ability to address client concerns with empathy and professionalism.

    Familiarity with Insurance processes and navigating community resource systems is advantageous.

    Proficiency in organization, time management, and attention to detail.

    Capacity to work both independently and collaboratively in a hybrid environment.

    Understanding of community resources and a passion for supporting underrepresented populations is highly valued

    Location

    Remote
    Volunteer must be in Maryland, US
    Associated Location
    5000 Thayer Center suite c, Oakland, MD 21550, USA
    Suite C

    Please fill out this form

    Instructions:

    Thank you for your interest in volunteering with Different Mindset, Inc.

    • Intake & Client Support
    • Client Navigation & Advocacy
    • Case Tracking & Data
    • Housing & Stabilization
    • Client Engagement & Follow-Up

    My We are a community-based organization supporting immigrant women, survivors of abuse, and women with disabilities through resource navigation and advocacy.

    After submitting your application, our team will review your responses and contact selected applicants for a brief introduction and onboarding process.

    We are looking for committed, compassionate individuals who are ready to support women in navigating systems and accessing opportunities.

    All fields are required
    I acknowledge that use of the Idealist Applicant Tracking System is subject to Idealist's Privacy Policy and Terms of Service.
    Illustration

    Discover Your Calling

    Find opportunities to change the world with the latest social-impact job, internship, and volunteer listings. Plus, explore resources for taking action in your community.
    Sign Up Now
    Already a user? Log in