Director of Program Efficacy & Learning (Volunteer)

Director of Program Efficacy & Learning (Volunteer)

PromiseMeasure | Monitoring, Evaluation, Learning & Program Impact

Organization: Mentor A Promise (MAP)

Division: PromiseMeasure

Location: Remote / Hybrid (NYC Collaboration as Needed)

Type: Volunteer Leadership Role

Reports To: Chief of Monitoring, Evaluation & Learning (MEL)

Works Closely With: Program Leadership, PromiseLearning, PromiseRooted, PromiseConnects, PromiseShield, Research Teams, Communications, and Executive Leadership

About Mentor A Promise

Mentor A Promise (MAP) is a New York City–based nonprofit dedicated to supporting children and youth ages 5–18 experiencing housing instability through mentorship, literacy, social-emotional learning, academic enrichment, and creative programming.

At MAP, we believe:

Every child is a Promise.

Our work is grounded in consistency, accountability, trauma-informed practice, dignity-centered engagement, and long-term impact. Through PromiseRooted, PromiseConnects, and cross-disciplinary youth programming, MAP seeks to create environments where young people can grow academically, emotionally, socially, and creatively.

We believe meaningful programs require meaningful reflection.

Impact is not only measured by activity—but by growth, learning, and strengthened opportunity.

About PromiseMeasure | Monitoring, Evaluation & Learning

PromiseMeasure is MAP’s Monitoring, Evaluation & Learning (MEL) division responsible for research, impact measurement, organizational learning, and evidence-informed decision-making.

The division works to help MAP understand:

• What is working
• What can improve
• How impact is experienced
• How learning can strengthen programs and systems

PromiseMeasure helps ensure that data becomes understanding—and understanding becomes action.

Role Overview

Mentor A Promise is seeking a thoughtful, mission-driven, and analytically strong Director of Program Efficacy & Learning to help lead MAP’s efforts to understand, strengthen, and communicate program effectiveness.

This leadership role sits within PromiseMeasure and serves as a bridge between:

• Data
• Program practice
• Organizational learning
• Youth experience
• Strategic improvement

The Director helps guide one of MAP’s central organizational questions:

How do we know our programs are making a meaningful difference—and how do we continuously strengthen that impact?

This role supports development of systems that help translate:

• Mission into measurable outcomes
• Learning into action
• Evidence into program improvement

This is a program impact and organizational learning leadership role focused on efficacy, continuous improvement, and mission accountability.

Core Responsibilities

Program Efficacy & Evaluation Leadership

Help lead development of MAP’s program efficacy and impact systems through:

• Organization-wide efficacy frameworks
• Logic models and theories of change
• Outcome measurement strategies
• KPI and success metric development
• Program effectiveness evaluation

Support measurement across:

• Mentorship
• SEL
• Literacy
• Enrichment
• Youth engagement
• Educational and developmental outcomes

Monitoring, Evaluation & Learning (MEL)

Design and support:

• Surveys and assessments
• Observation frameworks
• Feedback systems
• Learning and evaluation tools
• Dashboards and reporting systems

Analyze qualitative and quantitative information to:

• Assess effectiveness
• Identify patterns
• Surface learning
• Support decision-making
• Strengthen program understanding

Continuous Learning & Program Improvement

Work closely with program and educational teams to:

• Translate findings into improvement strategies
• Build feedback loops
• Foster reflective practice
• Support innovation and pilot evaluation
• Strengthen adaptive and learning-centered culture

Help move teams beyond data collection and toward organizational learning.

Research & Impact Communication

Support development of:

• Impact reports
• Learning summaries
• Evaluation briefs
• Outcome narratives
• Grant and partner reporting materials

Collaborate with communications and leadership teams to communicate MAP’s impact with clarity, responsibility, and integrity.

Support university and research partnerships where appropriate.

Ethics, Equity & Safeguarding

Help ensure that evaluation and learning systems remain:

• Trauma-informed
• Youth-centered
• Ethical
• Respectful
• Culturally responsive
• Strengths-based

Collaborate with safeguarding and privacy teams to support responsible and ethical data practices.

Qualifications

We welcome applicants from diverse backgrounds.

Helpful experience may include:

• Program evaluation
• Monitoring, Evaluation & Learning (MEL)
• Education research
• Psychology
• Sociology
• Public policy
• Nonprofit management
• Research or social sciences
• Youth development
• Impact measurement

Strong candidates often demonstrate:

• Analytical thinking
• Research ability
• Systems thinking
• Communication skills
• Data interpretation
• Collaborative leadership
• Commitment to ethical and trauma-informed practice

Experience with youth-serving organizations, schools, nonprofits, or community programs is highly valued.

What Success Looks Like

Success in this role may include:

• A stronger MAP Program Efficacy Framework
• Clearer outcome measurement systems
• Improved impact reporting
• Meaningful learning loops
• Stronger organizational learning culture
• Greater confidence in how MAP defines and demonstrates impact

This work helps ensure that learning becomes part of how MAP grows.

Commitment

Volunteer leadership role

Approximately 5–10 hours per week

Minimum 6-month commitment required

Remote / hybrid collaboration

US-based volunteers only

Responsive communication through MAP email and Google Chat

48-hour communication expectation

Participation in MAP onboarding, safeguarding, and organizational orientation processes

What You’ll Gain

• Leadership experience within MAP’s PromiseMeasure division
• Opportunity to shape organizational learning and impact systems
• Collaboration across programs, research, education, and leadership teams
• Portfolio-building evaluation and MEL experience
• Professional references and letters of recommendation
• Meaningful work strengthening outcomes for children and families

How to Apply

Interested candidates should apply directly through Idealist and submit:

• Resume
• Cover letter or statement of interest
• Relevant evaluation, research, or impact work (if available)

Please share experience involving:

• Evaluation or research
• Youth development or education
• MEL or program measurement
• Learning systems
• Data interpretation or impact communication

Help strengthen how impact is understood.

Because meaningful programs deserve thoughtful learning, responsible reflection, and systems that help every promise grow stronger.

This role holds the pieces together.

From research to outreach to execution—help ensure every program is fully understood before it is scaled.

Thank you for your interest in volunteering with our organization. At this time, volunteer opportunities are limited to individuals based in the United States due to legal, safeguarding, data-privacy, and programmatic requirements. We appreciate your interest in our mission and your understanding of these constraints.