Opportunity Review Team Member

As an Opportunity Review Team Member, you’ll support volunteers as they pursue specific position and project opportunities. You’ll connect with both new and seasoned volunteers to ensure their skills, interests, and availability match with meaningful ways to contribute. Your guidance ensures every volunteer feels valued and confident in taking their next step—all from the comfort of your home.

Responsibilities:

• Connect with Purpose: Schedule and conduct virtual Opportunity Review conversations to learn about how volunteers match their selected opportunities.
• Match with Meaning: Use your understanding of volunteer interests, skills, and availability to recommend roles that fit, if the selected one(s) is not a match.
• Stay Informed: Review selected opportunities and prepare for conversations using standardized training materials.
• Keep Records Current: Update candidate profiles and referrals in Volunteer Connection, our online volunteer system.
• Support the Mission: Help volunteers begin their journey with a line of business/department with clarity, confidence, and connection.

Qualifications:

• Warm & Welcoming Communicator: You enjoy talking with people and helping them feel heard and supported.
• Organized & Reliable: You manage your time well and follow through on tasks with care.
• Tech-Ready: You’re comfortable using online systems and learning new tools (training provided).
• Service-Oriented: You’re enthusiastic about the Red Cross mission and helping others find their place in it.
• Team Player: You collaborate well and stay connected with your team virtually.
• Experience Matters: Customer service and/or HR experience is a plus—but your people skills matter most.
• Virtual-Ready: You have reliable internet and a quiet space to volunteer from home.