IT & Operations Specialist Volunteer

Are you passionate about technology and drawn to mission-driven work? This Girls Story is seeking a volunteer IT & Operations Specialist to support both our hybrid events and our day-to-day systems. This role blends hands-on event support with behind-the-scenes research and implementation of tools that help our organization run efficiently.

Key Responsibilities:

Hybrid Event Support (Local – DuPage County, IL required)

• Set up and manage Zoom or similar platforms for hybrid events
• Connect and configure equipment to support two-way communication between in-person and virtual participants
• Provide real-time technical support during events
• Troubleshoot issues with virtual platforms or physical equipment
• Collaborate with the event team to align technology with event flow and logistics
• Advise on and help plan technical needs for future events

Operations & Systems Support (Remote-friendly)

• Research tools and platforms to support internal operations (e.g., project management, communications, file organization, CRM, email marketing)
• Compare options, including features, usability, and pricing
• Provide clear recommendations for organizational use
• Set up and organize selected systems and accounts upon approval
• Help document basic processes or guidelines for team use
• Identify opportunities to streamline workflows and improve efficiency

Qualifications:

• Experience supporting hybrid or virtual events (Zoom or similar platforms)
• Strong understanding of basic event tech setup (audio/visual, connectivity, platform management)
• Ability to troubleshoot and problem-solve in real time
• Experience researching or implementing digital tools and systems
• Organized, detail-oriented, and comfortable working independently
• Ability to communicate technical information clearly to non-technical team members

Location Requirement:

• Hybrid event support requires in-person availability in DuPage County, IL
• Operations and systems work may be completed remotely

Benefits:

• Contribute to a mission-driven organization amplifying teen girls’ voices
• Play a key role in both public-facing events and internal operations
• Collaborate with a thoughtful and creative team
• Flexible hours based on project needs and event schedules
• Opportunity to apply and expand your expertise in a nonprofit setting

Note:

• This role is designed to be flexible. Volunteers may choose to focus on event support, operations/systems work, or a combination of both based on interest and availability.