Main Entrance Greeter and Escort

The Front Escort Volunteer will be responsible for assisting the Care Access Front Registration staff, and provide escort services to persons entering the hospital. The individual will be one of the first impressions of York Hospital, and should present a warm, confident, cheerful, and helpful approach. Professional attitude and appearance, excellent communication and customer service skills are needed at all times. The Front Escort Volunteer should be able to hear at a low conversational tone, and be able to communicate in a discreet tone of voice.

• Support staff in greeting all persons entering the hospital.
• Monitor outside drop-off area for persons needing assistance or wheelchair access to hospital and inform staff.
• Escort visitors to their destination.
• Escort outpatients to their destination.
• Escort direct admit and cath lab patients to their room or the cath lab as indicated, after completing paperwork in Admitting office. Alert staff upon arrival.
• Maintain wheelchair availability at entrance.
• Provide accurate directions when requested. Utilize hospital campus map as needed.
• Alert Concierge/Patient Reception to patient or visitor concerns.
• Assist with escorting, delivery of interdepartmental items or patient flowers, etc.
• Straighten waiting areas, and remove discarded cups, juice bottles, and food items.
• Perform others duties as requested or assigned.

1 shift available:

• Wednesday and Thursday afternoons available between 12 pm - 4 pm EST