(Volunteer) Discord Lead

Job Position: (Volunteer) Discord Lead

About Gender Freedom Society:

Gender Freedom Society is a 501c3 non-profit organization dedicated to building an inclusive and supportive community for gender-diverse people. Through education, advocacy and community building, we create spaces where everyone can thrive in their authentic selves.

Candidates for this position must be residents of North America.

Role Summary:

As a (Volunteer) Discord Lead, you will support Gender Freedom Society’s digital outreach and awareness initiatives. The (Volunteer) Discord Lead will work closely with the Social Media Manager.

Key Responsibilities:

• Develop and implement strategies to increase engagement and reach on the organization's Discord profile.
• Train and supervise moderators to ensure smooth day-to-day operations.
• Create, update, and enforce server rules and safety guidelines.
• Moderate comments and messages, respond to inquiries, and provide customer service.
• Analyze performance reports, setup channel permissions, and coordinate with bots or developers.
• Attend meetings, events, and other functions as needed to represent the organization and advance Discord goals.
• Handle major user disputes, ban appeals, and escalated security issues.

Qualifications:

• 2+ years of experience managing Social Media accounts.
• Strong understanding of social media best practices and metrics.
• Experience with Discord’s platform and analytics.
• Excellent written and oral communication skills.
• Strong organizational and project management skills.
• Ability to work collaboratively in a team environment as well as independently.

Why Volunteer With Us?

• Help sustain a nonprofit that supports the transgender and gender-diverse community.
• Be part of a welcoming and affirming team.
• Flexible, remote-friendly role with opportunities for skill-building.
• Make a meaningful impact on the lives of incarcerated individuals.
• Gain valuable experience in professional development.