Hospice Patient Interfacing Volunteer in the Yorba Linda Area

Heartford Hospice, a new premier hospice organization serving patients in the greater Orange County, Los Angeles County, and Inland Empire area, provides expertise, compassion, and care for our patients and their families as they face terminal illness. Our team of professionals helps improve quality of life by addressing the physicial, emotional, and spiritual needs of our patients. Through this interdisciplinary approach, we seek to comfort the heart, mind, and body.

As our growth continues, Heartford Hospice is seeking Volunteers in the Orange County, Los Angeles, and Inland Empire area to make a personal difference with just a few hours a week, it can enhance the quality of life for our patients, families, and caregivers.

Responsibilities:

• Serves as an integral member of the interdisciplinary group amid various settings: home care; respite; inpatient; bereavement and/or administrative office duties.
• Participates in general orientation.
• Serves the patient and family/caregiver under the guidance of the Volunteer Coordinator and a Case Manager or as a part of the administrative team.
• Serves as substitute family/caregiver in the home performing activities that the volunteer has been prepared for and has agreed to perform. The volunteer may do homemaker chores, and provide respite care as well.
• Documents as educated and instructed maintaining confidentiality.
• Meets all health requirements set by Heartford Hospice.
• Provides availability on a regular basis and/or keeping with the patient and family/caregiver needs.
• Participates in volunteer support groups and/or education in-services.
• Maintains open communication and reports regularly to the Volunteer Coordinator.
• Assignment of other duties (as needed) directed by the Volunteer Coordinator.
• Participates in quality assessment performance improvement teams and activities.
• Participates in interdisciplinary group meetings, as appropriate.

Qualifications:

• Mature individual, supportive of the hospice concept, comfortable with his/her own spirituality and willing to serve others in a volunteer capacity.
• Successful completion of the hospice's volunteer training and orientation program.
• Previous volunteer experience may be helpful.
• Ability to work within the interdisciplinary group.
• If making home visits, must be a licensed driver with an automobile that is insured in accordance with state and/or organization requirements and is in good working order.