Volunteer Administrative Support

Join our team and help strengthen the systems that keep Silicon Valley Bicycle Exchange running! As we grow, so does our administrative complexity. We’re looking for a detail-oriented, systems-minded volunteer to help build redundancy, improve financial processes, and support the behind-the-scenes work that keeps BikeX sustainable. This role is ideal for someone who enjoys working with financial systems, organizing processes, and bringing clarity to complexity. Be aware this is an unpaid position.

What You’ll Do:

• Learn and understand our Chart of Accounts and how it connects across systems (Ramp, QuickBooks Online, Square, DonorView)
• Review and help reconcile transactions, ensuring accurate coding and proper documentation
• Serve as a knowledgeable point of contact to help answer bookkeeping and reconciliation questions
• Support Google Workspace administration and help manage user access and requests
• Help document processes and develop standard operating procedures to reduce single-source dependency

Why This Role Matters:

BikeX is at a critical stage of growth. Many of our administrative functions are currently single-sourced with no backups. This role helps build resilience, reduce risk, and ensure we can continue expanding our impact without overextending staff. As an Administrative Support Volunteer, you may do some of, all or different tasks than what is described above.

Requirements:

• Strong attention to detail and comfort working with financial systems
• Experience with QuickBooks Online, bookkeeping, accounting systems, or similar platforms preferred
• Comfort learning interconnected software systems and asking good questions
• Ability to handle sensitive financial information with discretion