Volunteer Team Lead – The Well of Mercy

Location: West Rogers Park, Chicago, IL

Organization: The Well of Mercy

Position Type: Volunteer (Unpaid)

Time Commitment: Flexible, Part-time

Website: www.thewellofmercy.com

About Us

The Well of Mercy is a nonprofit, transitional housing program providing safe, stable housing and a pathway to independence for women and their children in Chicago. Our residents can stay for up to five years while completing education, securing employment, and rebuilding their lives. We take a family-centered approach that blends dignity, community, and opportunity.

Position Overview

We are seeking a compassionate, organized Volunteer Team Lead to help guide and support the volunteers who keep The Well running smoothly. Volunteers play a vital role in childcare, household support, administrative tasks, events, and donation coordination. This position is ideal for someone who enjoys people, service, and building community while strengthening the impact of a mission-driven nonprofit.

This is an unpaid volunteer leadership role with flexible hours.

What You'll Do

• Recruit and onboard volunteers by welcoming new members, providing orientation, and helping them feel comfortable and confident in their roles
• Coordinate volunteer schedules to ensure coverage for childcare, nursery help, donation sorting, administrative support, tutoring, and other ongoing needs
• Support, guide, and encourage volunteers through regular check-ins, clear communication, and problem-solving
• Maintain volunteer records including hours, roles, and engagement notes
• Develop appreciation initiatives to recognize and celebrate volunteers' contributions
• Collaborate with staff and leadership to understand evolving needs and match volunteers with meaningful roles
• Foster a welcoming, inclusive atmosphere where volunteers feel valued, respected, and connected to the mission

What We're Looking For

• Strong people skills, warmth, and the ability to make others feel welcome
• Good organization and communication skills
• Comfort managing schedules, messages, and follow-through
• Ability to work independently and with a team
• Interest in supporting women and children rebuilding their lives
• Prior experience with volunteers, human services, childcare, or nonprofit work is a plus (not required)

Time Commitment

Flexible schedule, Part-time. Depending on volunteer needs, orientation sessions, and events.

Why Volunteer With Us?

• Make a direct, meaningful impact on families
• Build leadership experience in a supportive nonprofit environment
• Flexible, community-oriented role
• Be part of a team that believes in dignity, compassion, and long-term healing

How to Apply

Please send the following to mary.zeien@thewellofmercy.com :

• Your resume (optional)
• A brief note about why you're interested in this role

We look forward to hearing from you!

The Well of Mercy

6339 N. Fairfield Ave., Chicago, IL 60659

(773) 274-4227

mary.zeien@thewellofmercy.com

www.thewellofmercy.com