Volunteer Coordinator - Pittsburgh, PA

The purpose of this role is to recruit and manage volunteers for Pittsburgh, ensuring a best-in-class volunteer experience through communication, training, and recognition.

Key Responsibilities

The Volunteer Coordinator is responsible for:

• Working with event lead to assess volunteer needs, including roles, shifts, number of volunteers, requirements (e.g., minimum age), etc.
• Developing and implementing plan to recruit volunteers whose interests, skills, and availability align with identified needs. Includes providing necessary information to add volunteer opportunities to the Volunteer Management System (VMS).
• Communicating with volunteers, including event logistics, pre-event requirements, post-event wrap-up and recognition
• Pulling reports from the VMS to track registration and volunteer requirements such as background checks
• Ensuring volunteers have necessary supplies, such as volunteer apparel or role-specific items
• Providing orientation and training for volunteers in partnership with ALSAC staff
• Supervising and supporting volunteers on-site
• Encouraging volunteers to stay connected and active in future opportunities

Core Skills Required

• Strong written and verbal skills
• Strong interpersonal communication skills
• Attention to detail
• Ability to understand directions and follow procedures
• Microsoft Office: Word, Excel, PowerPoint, Outlook

Preferred Skills

• Familiarity with the St. Jude mission (training provided)
• 1+ years of professional volunteer management experience preferred
• Administrative duties

Screening

• Volunteer must complete a criminal background check and interview

Training

• Volunteering for St. Jude e-learning course
• ALSAC/St. Jude volunteer handbook
• Compliance training

Time Commitment

• 1-2 hours per week, could be more leading up to major events

Length of Assignment

• January 2026 - December 2026

Attire

• Business casual - event attire for night of events

Minimum age: 18