Engagement Retention Manager

Summary

Resilience, Inc. is a nonprofit organization that is dedicated to improving the mental health of students, as well as reducing mass shootings, suicide, and depression. Resilience, Inc also works to combat declining test scores, low student engagement, and a slew of other social issues.

Our organization focuses on offering Social Emotional Learning tools to enable K-12 schools to teach emotional intelligence through five core topics; self-awareness, self-control, social awareness, relationship management, goal setting, and effective decision-making. Resilience, Inc. also provides tools for acquiring and maintaining inspiration, hope, and overall well-being.

Our mission is to teach SEL at every school in the country. It is a tough challenge, but we know “No Challenge, No Change.” If you are also concerned about children’s mental health and social being, join us! Become a member of Resilience, Inc, and help change the way schools approach mental health.

Job Title: Engagement and Retention Manager

Location: Remote

Department: Human Resources and Administration

Reports To: Associate HR Director

Type: Internship (Part-Time) (Unpaid)

Duration: 4 Months

Key responsibilities:

• Organize virtual meetings with icebreaker games to promote team interaction and send them to directors
• Coordinate nominations and announcements of Employee of the Month via Buzz posts.
• Share online mental health resources with the team on Buzz.
• Create and post content on Buzz for holidays and other fun updates to keep the team engaged and informed.
• Create and distribute Certificates of Completion using Google Docs and Canva.
• Follow up with individuals in each department to ask about what they enjoy/want to improve about their current internship experience.
• Track employee hours and nominate individuals who qualify Presidential Service Awards.
• Be the sole point of contact for all third party employment verification requests (e.g., from banks, landlords, or new employers).

Requirements:

• Demonstrated passion for Resilience’s mission and commitment to supporting the communities we serve.
• Willingness to learn, take initiative, and contribute proactively to team goals.
• Ability to dedicate 5–10 hours per week consistently.
• Adherence to all organizational policies, procedures, and confidentiality standards.