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Published 12/10/25 9:24AM

Volunteer Income Tax Assistance (VITA) Greeters

Iowa Center for Economic Success- VITA
On-site, Volunteer must be in or near Des Moines, IA
I Want to Help

    • Details

    Available Times:
    Weekdays (daytime, evenings), Weekends (daytime)
    Time Commitment:
    Flexible
    Commitment Details:
    Very flexible! Many people volunteer for one shift of 6 hours or 4 hours a week during tax season.
    Recurrence:
    Recurring
    Volunteers Needed:
    20
    Cause Areas:
    Community Development, Disability, Seniors & Retirement
    Good For:
    Teens, Age 55+
    Participation Requirements:
    Attend Orientation
    Age Requirement:
    16+
    Other Requirements:
    The IRS requires you to pass a 10 question standards of conduct test that is taken online. You will be provided training on how to manage the waitlist on our scheduling software.

    Description

    Volunteer Income Tax Assistance (VITA) Greeters

    VITA provides free income tax preparation for low-to-moderate taxpayers. The Iowa Center has 8 tax site in the Des Moines metro area that provide this service. The VITA Greeter is an important role! Each day a site is open, the greeter is the first person of contact for the taxpayer. As a greeter you will check taxpayers in and make sure they have the necessary documents to have their taxes prepared. You will assist with keeping appointments doing in an orderly fashion. A cheerful greeter sets a good tone for the whole experience!

    We have sites at The Iowa Center, United Way of Central Iowa, Polk County River Place, Lutheran Services of Iowa, Evelyn K. Davis Center and EMBARC in Des Moines. We also have sites at the Valley Community Center in West Des Moines and Ankeny Service Center.

    2 shifts available:

    • Flexible on times: Saturday February 01, 2025 - 08:30 to 14:30 CST
    • Monday February 03, 2025 - 16:30 to 20:30 CST

    Location

    On-site
    2210 Grand Avenue, Des Moines, Iowa, US

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