VP of Operations

About us

International Transformation Foundation USA (ITF-USA) is a U.S.-based nonprofit dedicated to expanding access to reliable, affordable clean water in communities across Africa while empowering young people through leadership and cross-cultural service. ITF-USA engages young Americans in fundraising, project planning, implementation support, and monitoring alongside local ITF teams and communities. Through this community-led approach, our programs combine clean water access, youth empowerment, and global learning to create sustainable impact and develop engaged global citizens.

About the opportunity

As the Vice President of Operations, you will provide organization-wide leadership and oversee ITF-USA's day-to-day operations, staff management, and internal systems. Working closely with the President and department Directors, you will strengthen organizational processes, coordinate cross-department priorities, support staff performance, and ensure ITF-USA has the systems and resources needed to advance its mission. This role provides valuable senior-level experience in nonprofit operations, organizational management, human resources, strategic planning, and team leadership. Please note that this is a remote volunteer position.

What you’ll be doing

• Oversee ITF-USA's day-to-day operations and ensure departmental activities align with organizational priorities.
• Supervise and support department Directors through regular check-ins, guidance, and performance management.
• Coordinate cross-department priorities and strengthen communication between teams.
• Oversee organizational task and project management systems and monitor progress toward key priorities.
• Lead the development and improvement of organizational policies, procedures, and internal systems.
• Oversee staff recruitment, onboarding, offboarding, and volunteer management processes.
• Monitor staffing needs, volunteer engagement, and organizational capacity.
• Oversee organization-wide KPI reporting and coordinate quarterly staff performance reviews.
• Coordinate monthly team meetings and follow up on organization-wide action items.
• Support annual planning, organizational reporting, and priority setting in collaboration with the President.
• Provide leadership oversight of administrative, financial, HR, and technology operations.
• Maintain key operational documentation and promote organizational continuity and knowledge management.

Eligibility

• Bachelor's degree in nonprofit management, business administration, public administration, international development, or a related field.
• Experience in nonprofit operations, administration, project management, or organizational management.
• Experience developing or improving organizational policies, procedures, and operational systems.
• Strong leadership, organization, communication, problem-solving, and project management skills.
• Minimum availability of 15 hours per week for at least six months.