Director of Family & Learning Engagement (Volunteer)

Director of Family & Learning Engagement (Volunteer)

PromiseLearning | Family Engagement, Learning Partnerships & Student Success

Organization: Mentor A Promise (MAP)

Division: PromiseLearning

Location: Remote with NYC-based collaboration as needed

Commitment: Approximately 5–10 hours per week

Type: Volunteer Leadership Role

Minimum Commitment: 6-month commitment required

Reports To: Senior Director of Education & Learning

About Mentor A Promise

Mentor A Promise (MAP) is a New York City–based nonprofit organization serving children and youth ages 5–18 experiencing housing instability through mentorship, literacy, social-emotional learning, educational enrichment, workforce development, creative opportunity, advocacy, housing innovation, and community-centered support.

At MAP, we believe that learning is strongest when children, families, mentors, educators, and communities work together.

Family engagement is not simply participation.

It is partnership.

It is relationship-building.

It is creating a support system that helps every child thrive academically, socially, and emotionally.

About PromiseLearning

PromiseLearning is MAP's education, curriculum, instructional design, learning innovation, literacy, workforce readiness, and academic enrichment division.

The division develops educational experiences, learning resources, literacy initiatives, and student-centered programs that support academic success, personal growth, and lifelong learning.

PromiseLearning seeks to create learning environments where children and families feel welcomed, supported, and empowered.

Role Overview

The Director of Family & Learning Engagement serves as the leader responsible for strengthening family engagement, learning partnerships, educational participation, and community connections across MAP's educational initiatives.

This role oversees strategies that help families become active partners in children's learning and development while creating opportunities for greater engagement in literacy, education, mentorship, and enrichment programs.

Working closely with PromiseRooted, PromiseConnects, PromisePrograms, PromisePeople, and educational leaders, the Director helps build meaningful relationships between families, students, mentors, and the organization.

The ideal candidate is passionate about family engagement, educational equity, relationship-building, and creating inclusive learning communities.

Key Responsibilities

Family Engagement Strategy

• Develop and lead MAP's family engagement strategy
• Establish goals and priorities for family participation and partnership
• Strengthen relationships between families and educational initiatives
• Promote family-centered and culturally responsive engagement practices
• Support continuous improvement of engagement efforts

Family Learning Partnerships

• Develop opportunities that encourage family involvement in learning
• Support literacy, educational, and enrichment activities for families
• Promote family participation in student success initiatives
• Create resources that help families support learning at home
• Strengthen connections between learning and family engagement

Community & Relationship Building

• Foster welcoming and inclusive learning communities
• Support family outreach and relationship-building efforts
• Promote trust, communication, and collaboration with families
• Strengthen engagement among students, caregivers, mentors, and educators
• Support community-building initiatives

Educational Engagement Initiatives

• Develop programs that increase participation in educational opportunities
• Support student engagement through family partnership strategies
• Promote attendance, participation, and learning continuity
• Help identify barriers to engagement and participation
• Develop solutions that strengthen access and inclusion

Resource Development & Communication

• Create family engagement resources, guides, and educational materials
• Support communication strategies that strengthen family participation
• Promote awareness of educational opportunities and services
• Ensure information remains accessible and family-friendly
• Strengthen engagement through effective communication practices

Cross-Divisional Collaboration

• Partner with PromiseRooted and PromiseConnects on family engagement initiatives
• Collaborate with PromisePrograms on student and family support strategies
• Support PromisePages literacy and family reading initiatives
• Work with PromisePeople on volunteer and mentor engagement efforts
• Align family engagement efforts with organizational priorities

Leadership Responsibilities

The Director provides leadership and oversight for:

Family Engagement

Responsible for:

• Family partnerships
• Caregiver engagement
• Community relationships
• Family participation

Learning Partnerships

Responsible for:

• Educational collaboration
• Family learning initiatives
• Learning support strategies
• Student success partnerships

Community Building

Responsible for:

• Inclusive engagement
• Relationship development
• Family outreach
• Community connections

Engagement Resources

Responsible for:

• Family resources
• Educational materials
• Communication tools
• Learning supports

Preferred Qualifications

• Experience in education, family engagement, community engagement, youth development, social work, counseling, nonprofit leadership, or related fields
• Strong relationship-building and communication skills
• Experience working with children, families, and communities
• Understanding of educational equity and family partnership practices
• Strong organizational and project management abilities
• Passion for family engagement, education, and youth success

Why This Role Matters

Children learn best when surrounded by supportive relationships.

Families play a vital role in educational success.

Strong partnerships create stronger outcomes.

The Director of Family & Learning Engagement helps ensure that families are welcomed as partners in learning and that every child benefits from a network of support, encouragement, and opportunity.

This role strengthens connections that help students learn, grow, and thrive.

Success Measures

• Family participation and engagement levels
• Growth of family learning initiatives
• Strength of family and community partnerships
• Student engagement and participation outcomes
• Development of family-centered resources and programs
• Advancement of organizational engagement goals

Leadership Participation

The Director of Family & Learning Engagement is expected to:

• Attend divisional leadership meetings
• Conduct regular check-ins with direct reports
• Participate in educational planning and strategy discussions
• Support cross-divisional collaboration and organizational priorities

Volunteer Expectations

• Approximately 5–10 hours per week
• Minimum 6-month commitment required
• Maintain timely and professional communication
• Collaborate through MAP systems and communication platforms
• Support MAP's safeguarding standards, mission, and organizational values
• Foster an inclusive, supportive, and mission-driven culture

What You'll Gain

• Leadership experience within a growing nonprofit organization
• Opportunity to strengthen family engagement and educational success initiatives
• Collaboration with educators, mentors, community leaders, and nonprofit professionals
• Professional references and letters of recommendation
• Meaningful impact supporting children and families experiencing housing instability

How to Apply

Interested candidates should apply directly through Idealist and include their resume and cover letter.

Please highlight experience involving education, family engagement, community engagement, youth development, social work, counseling, nonprofit leadership, or related disciplines.

Help build the partnerships, relationships, and learning opportunities that strengthen families and expand possibilities for children through Mentor A Promise.

Thank you for your interest in volunteering with our organization. At this time, volunteer opportunities are limited to individuals based in the United States due to legal, safeguarding, data-privacy, and programmatic requirements. We appreciate your interest in our mission and your understanding of these constraints.