Key Responsibilities
Scheduling & Coverage
- Create and maintain driver schedules for daily meal delivery routes
- Secure substitute drivers as needed and manage last-minute coverage issues
- Publishes driver schedule via email
- Communicate schedule changes clearly and promptly
- Acts as backup driver as needed; needs to pass a background check
- Must have a valid NJ Driver's license
Driver Support & Communication
- Serve as the main point of contact for all drivers
Respond to questions, concerns, and issues in a timely and professional manner's
Collaboration
- Work closely with operations director to ensure smooth daily operations
- Escalate delivery or client issues as appropriate
Qualifications & Skills
- Strong organizational and communication skills
- Dependable, calm, and solution-oriented—especially in time-sensitive situations
- Comfortable working with volunteers of all ages and backgrounds
- Proficient with email, scheduling tools, and basic recordkeeping
- Commitment to the mission of serving homebound seniors and individuals with disabilities
- We will provide training as needed