Nonprofit
Published 3 months ago
Remote Volunteer Systems Administrator — iLevelUP
Remote, Volunteer must be in United States
Details
Time Commitment:
Flexible
Commitment Details:
Approximately 4–8 hours per month for at least six months, plus required onboarding and confidentiality commitments.
Recurrence:
Recurring
Volunteers Needed:
3
Cause Areas:
Children & Youth, Economic Development, Education, Financial Literacy & Personal Finance, Job & Workplace
Benefits:
Training Provided
Participation Requirements:
Background Check, Attend Orientation
Age Requirement:
21+
Other Requirements:
Successful screening plus confidentiality, least privilege, MFA, secure administration, backup, change control, incident response, credential, and production-access training.
Description
Help iLevelUP maintain reliable, secure technology services for an educational platform serving underserved youth and young people.
The volunteer Systems Administrator will support approved cloud services, domains, collaboration tools, accounts, backups, monitoring, patching, and operational documentation.
Responsibilities:
- Maintain an authorized inventory of systems, owners, configurations, accounts, licenses, and dependencies
- Apply approved updates, hardening, backup, monitoring, and recovery procedures
- Support account lifecycle, role assignments, multifactor authentication, and least privilege
- Investigate alerts and service issues using approved logs and runbooks
- Document configurations, changes, access reviews, incidents, renewals, and handoff steps
- Test changes and recovery procedures in safe environments when available
- Coordinate with security, DevOps, application, data, and vendor owners
- Protect credentials, logs, billing details, and participant information
- Never change production services, DNS, billing, permissions, or retention without explicit approval
Qualifications:
- Experience administering cloud, Linux, identity, collaboration, DNS, backup, monitoring, or SaaS systems
- Strong troubleshooting, security hardening, access control, documentation, and recovery fundamentals
- Familiarity with privacy-sensitive or youth-serving technology is helpful
- Reliable, calm communication during incidents
- At least 21 years old and willing to complete screening and confidentiality requirements
This is a remote, recurring role. Expect approximately 4–8 hours per month.
Questions: volunteers@ilevelup.app
iLevelUP
107 Spring Street, 2nd Floor
Seattle, WA 98104
(206) 414-8043
Location
Volunteer must be in United States
Associated Location
Seattle, WA, USA
