Volunteer Hospitality Operations (systems thinking)

About us:

Tell My Truth and Shame the Devil C.I.C is a pioneering Podcast/YouTube Channel and healing membership organisation. We provide a platform for survivors and whistle-blowers to share their lived experiences, highlight systemic frustrations and offer solutions rooted in culturally trauma-informed care.

Our membership offers young people and survivors a path to heal, learn digital skills and interactively participate in our Alchemic 369 Book Club, where members engage in weekly interactive discussions, debates and critical analysis of African, Caribbean and world history, Ifa, classics and political thought. Members will sharpen their reading, reasoning and imagination skills, with opportunities to discuss works directly with authors, highly subsidised plant-based transformative retreats and join a community designed to empower and educate.

We are a mission-driven, collective-focused C.I.C building a movement that combines healing, re-education and empowerment.

Our content focuses on:

• Survivors of CSA, RSA, CT, CA stories
• Whistleblowers and retired experts
• Generational trauma and healing
• Youth empowerment and education
• Community transformation through honest storytelling

Our mission is to challenge generational cycles, expose hidden truths, fight for justice and create a platform rooted in authenticity, deep healing, and transformation.

Job Purpose:

To lead the strategic planning and operational design of a world-class IFA Retreat in Nigeria, ensuring that every aspect of the guest experience reflects the values, traditions, spirituality, hospitality, and cultural authenticity of the Yoruba/Ifa traditions. The consultant will develop the operational framework required to transition the retreat from concept stage to a fully functioning retreat destination.

About the role:

As a Founding Volunteer Hospitality Operations , you will work closely with the leadership team to design the retreat's operational structure before construction and launch.

You will help create the guest journey, accommodation experience, retreat activities, staffing requirements, wellness offerings, cultural experiences, food and beverage operations, maintenance systems, and daily operating procedures.

This role requires a strategic thinker who understands hospitality operations while appreciating the importance of preserving the sacred atmosphere and cultural integrity of an authentic Ifa retreat experience.

The successful candidate will remain involved throughout the development phase and assist in refining systems as the retreat evolves toward full operation.

Ideal Candidate

• Passionate about African heritage, indigenous traditions, spiritual tourism, and cultural preservation.
• Understands or is willing to deeply immerse themselves in Yoruba culture and Ifa traditions.
• Experienced in creating hospitality systems from the ground up.
• Comfortable working within a start-up or development environment.
• Able to think strategically while also creating detailed operational procedures.
• Committed to long-term involvement and continuity.
• Strong leadership and project coordination abilities.
• Comfortable collaborating with international teams and local Nigerian stakeholders.

Experience & Skills

• Experience in hospitality, retreat, resort, eco-lodge, wellness centre, boutique hotel, or tourism operations.
• Experience developing operational manuals, SOPs, and guest service frameworks.
• Understanding of accommodation operations, housekeeping, maintenance, food service, and guest relations.
• Experience creating staffing structures and operational workflows.
• Strong project management and organisational skills.
• Experience in Africa or culturally focused tourism projects is highly desirable.
• Knowledge of Yoruba culture, Ifa tradition, African spirituality, cultural tourism, or heritage preservation is advantageous.

What You Will Gain

• Real-world hosting and interviewing experience
• Opportunity to build a public profile and media presence
• Portfolio-building opportunities across podcasting and storytelling
• Networking and relationship-building opportunities
• Experience working within a growing media and advocacy platform
• Creative freedom and personal growth opportunities
• Leadership and media mentorship
• Opportunity to develop your own audience and storytelling identity
• Potential future paid opportunities and long-term media career pathways
• Direct pathway into a future paid role
• The chance to help build a nationally recognised media and survivor-support platform
• COS opportunities for top performing staff members

This role is designed as a long-term pathway opportunity to a paid position and lifestyle transformation.

We don’t operate on individualism—we build through collectivism, meaning:

As the platform grows, your role, influence, and opportunities grow with it