Nonprofit
Published 6 days ago
Technology Mentor & Digital Literacy Instructor
Hybrid, Volunteer must be in or near Raleigh, NC
Details
Available Times:
Weekdays (daytime, evenings)
Time Commitment:
A few hours per week
Recurrence:
Recurring
Volunteers Needed:
3
Cause Areas:
Children & Youth, Education, Family, Poverty, Science & Technology
Participation Requirements:
Background Check
Age Requirement:
16+
Description
The Technology Mentor & Digital Literacy Instructor plays a pivotal role in bridging the digital divide by empowering individuals with the essential computer skills, digital tools, and technical confidence needed for personal, academic, and professional success.
In this dual-capacity role, you will design and facilitate interactive workshops (Digital Literacy Instructor) while providing tailored, one-on-one guidance and troubleshooting support to learners of varying backgrounds and skill levels (Technology Mentor).
Key Responsibilities:
- Deliver Digital Literacy Training
- Curriculum Adaptation
- Workshops & Specialized Training
- 1-on-1 Technology Mentorship
- Digital Inclusion Advocacy
- Track Learner Progress
- Lab Management
- Resource Development
Qualifications:
- Education: High school diploma or equivalent required; Associate’s or Bachelor’s degree in Education, Information Technology, Communication, or a related field preferred.
- Experience: Minimum of 1–2 years of experience in adult education, community instruction, tutoring, IT helpdesk, or public customer service.
- Technical Proficiency:
- Operating systems: Windows, macOS, ChromeOS, iOS, Android.
- Productivity suites: Microsoft 365 (Word, Excel, PowerPoint) and Google Workspace (Docs, Sheets, Drive, Meet).
- Digital tools: Video conferencing platforms (Zoom, Teams), web browsers, basic computer setup, and peripheral configuration.
- Communication Skills: Exceptional verbal and written communication skills, with a proven ability to translate complex technical jargon into plain, easy-to-understand language.
Work Conditions & Physical Demands
- Work is performed in a typical classroom, community center, library, or computer lab environment.
- May require standing or walking around a lab setting for extended periods while assisting learners.
- Ability to lift up to 20–25 lbs (e.g., moving laptops, monitors, or instructional supplies) may occasionally be required.
- Periodic evening or weekend availability may be required depending on class schedules.
Location
Hybrid
Volunteer must be in or near Raleigh, NC
Associated Location
Raleigh, NC, USA
