Our Volunteer Income Tax Assistance (VITA) program provides free tax preparation services to eligible individuals, including low-income and seniors. As a greater, you'll be the first point of contact, helping everyone feel welcomed and informed.
Responsibilities:
- Welcome and orient tax filers to the tax site
- Manage waiting and entry areas to ensure smooth flow of taxpayers according to site operational procedures
- Refer taxpayers to Tax Preparers or Site Coordinators for tax-related questions
- Inform taxpayers about other community resources as needed