Google Workspace Manager (Volunteer)

Organization: Mentor A Promise (MAP)

Division: PromiseShield (Manage IT, Security & Privacy)

Location: Fully Remote — United States

Type: Volunteer Role

Commitment: Approximately 5–10 hours per week

Minimum Commitment: 6 months

Reports to: Director - IT

About Mentor A Promise

Mentor A Promise is a nonprofit organization dedicated to supporting young people

experiencing housing instability through mentorship, educational support, and community-based

programs. As the organization expands its programs, communications, publishing initiatives,

campaigns, and mission-driven products, we are building the leadership and operating structure

needed to support that growth.

Role Introduction

Mentor A Promise (MAP) is seeking an experienced Google Workspace Manager to join

PromiseShield (Manage IT, Security & Privacy) and manage our Google Workspace

environment, automated workflows, and domain administration.

This is a hands-on technical role for someone who can optimize organization-wide Google

Workspace settings, streamline account lifecycles, and automate processes across Google

applications.

The successful candidate will be a skilled Google Workspace administrator with strong expertise

in domain management, identity control, and workflow automation.

What You'll Do

• Administer MAP's Google Workspace tenant, including Organizational Units (OUs), groups,

domain settings, and application controls.

• Manage user account provisioning, onboarding, offboarding workflows, and role-based

access permissions.

• Develop custom automated workflows and scripts using Google Apps Script and native

workspace tools to eliminate repetitive tasks.

• Configure data protection, DLP policies, context-aware access, and mobile device management (MDM) policies within Google Admin Console.
• Integrate Google Workspace with third-party tools, SaaS applications, and central directory services using OAuth and SAML/SSO.
• Draft standard operating procedures (SOPs) and technical documentation for Google

Workspace configurations and user management.

• Monitor system logs, security alerts, and storage quotas, proactively resolving technical issues and user requests.

What We're Looking For

Strong candidates will bring:

• Direct experience administering enterprise Google Workspace environments in an IT or system administration role.
• Hands-on experience developing Google Apps Script and utilizing Google Workspace APIs for workflow automation.
• Deep knowledge of Google Workspace security configurations, single sign-on (SSO), and

identity management.

• Experience managing user lifecycle processes and creating IT documentation or SOPs.
• Strong analytical and troubleshooting skills with high attention to detail.

Experience in one or more of the following areas is especially valuable:

• Nonprofit or mission-driven organizations
• Education or youth-focused organizations
• Google Professional Workspace Administrator certification
• Experience connecting Google Workspace with ITSM tools or third-party automation platforms (e.g., Zapier, Make)

Working Relationships

The Google Workspace Manager reports to the Director - IT and works closely with Systems

Administrators, Cybersecurity Lead, Data Privacy Officer, and division teams across Mentor A

Promise.

Time Commitment

Approximately 5–10 hours per week for 6 months, with flexibility in scheduling.

Location

This is a fully remote volunteer position based in the United States.

Volunteer Eligibility and Sponsorship

Thank you for your interest in volunteering with our organization. At this time, volunteer

opportunities are limited to individuals residing in the United States due to legal, safeguarding,

data-privacy, and programmatic requirements.

Mentor A Promise does not provide visa or immigration sponsorship for volunteer positions.

We appreciate your interest in our mission and your understanding of these requirements.