Project Manager (Standard / Mid-Level) (Volunteer)

Organization: Mentor A Promise

Function: Operations / Program Delivery

Scope: Program execution, cross-functional coordination, fundraising support, partner

coordination, and organizational initiatives

Role Summary

Manages projects from intake through completion, ensuring clear scope, realistic timelines,

coordinated execution, and alignment with the mission of Mentor A Promise and the

communities it serves. This role owns assigned projects end to end while maintaining

strong communication, documentation, follow-through, and stakeholder accountability.

Key Responsibilities

• Plan, execute, and manage projects across programs, fundraising, marketing,

operations, events, and organizational initiatives.

• Own project intake, clarify ambiguous or incomplete requests, define scope, identify

deliverables, and confirm timelines, roles, and resource needs.

• Translate goals and stakeholder input into clear project plans with milestones,

dependencies, action items, owners, and delivery expectations.

• Coordinate cross-functional teams, volunteers, partners, vendors, and internal

contributors to maintain momentum and alignment.

• Manage competing priorities and make practical tradeoff recommendations when

scope, timing, resources, or quality are in tension.

• Track progress, risks, issues, dependencies, and decisions using project management

tools such as Asana, Trello, Jira, Monday.com, or similar systems.

• Maintain consistent project documentation, including briefs, timelines, status

reports, meeting notes, decisions, action items, and versioned plans.

• Communicate clearly and proactively with stakeholders through appropriate status

updates, follow-ups, meeting cadences, and escalation when needed.

• Drive accountability by confirming owners, deadlines, next steps, and unresolved

blockers.

• Ensure deliverables meet agreed scope, timeline, quality standards, and

organizational objectives.

• Maintain strong attention to detail, quality, accuracy, and follow-through across all

active workstreams.

• Support continuous improvement of project management workflows,

documentation standards, templates, and tracking practices.

Qualifications

• Bachelor’s degree or equivalent experience.
• 3–5 years of project management, operations, program coordination, or related

experience.

• Demonstrated ability to manage multiple projects with varying timelines,

stakeholders, and levels of complexity.

• Strong organizational, time management, documentation, and follow-through skills.
• Excellent communication skills, including expectation-setting, status reporting,

meeting facilitation, and stakeholder coordination.

• Ability to work collaboratively and solutions-oriented with internal teams, partners,

volunteers, and vendors.

• Familiarity with project management tools and structured workflows.
• Ability to support the mission of Mentor A Promise with dependable, organized, and

service-minded execution.

Preferred

• Experience in nonprofit, education, youth development, social impact, or mission-

driven organizations.

• Experience supporting fundraising campaigns, events, community programs, or

partner-facing initiatives.

• Familiarity with Agile, Scrum, or hybrid project management methods in a practical

operating environment.