Chief Product & Technology Officer (CPTO) / Head of Product & Technology (Volunteer)

Description

Chief Product & Technology Officer (CPTO) / Head of Product & Technology (Volunteer)

Division Leadership | Product, Technology & Innovation

Organization: Mentor A Promise (MAP)

Reports To: CEO / Executive Director

Location: Remote with NYC-based collaboration as needed

Type: Volunteer (Executive Division Leadership Role)

About Mentor A Promise

Mentor A Promise (MAP) is a NYC-based nonprofit serving children and youth ages 5–18 experiencing housing instability through mentorship, literacy, social-emotional learning, creative expression, housing innovation, and technology-enabled programs.

MAP’s products and technology—digital platforms, curricula, publishing systems, data tools, and special projects—must always serve children first, uphold ethics and dignity, and translate innovation into real-world impact.

Role Overview

The Chief Product & Technology Officer (CPTO) is MAP’s senior leader responsible for the full product and technology portfolio across the organization. This role ensures that all technology, digital products, and innovation initiatives are mission-aligned, ethically grounded, scalable, and operationally sound.

The CPTO leads division-wide strategy, sets priorities, oversees budgets and resources, and coordinates work across programs, operations, publishing, research, and special projects. This role serves as a key strategic partner to the CEO / Executive Director and senior leadership team.

Division-Wide Responsibilities

• Own and steward the entire MAP product and technology portfolio
• Align technology strategy with MAP’s mission, ethics, child-safety standards, and long-term impact
• Set division-wide priorities, roadmaps, and standards for product development and technology use
• Oversee cross-division coordination between:
  • Programs & Education
  • Operations & Data
  • Publishing & Media
  • Research & Special Projects
• Ensure responsible, trauma-informed, and privacy-centered technology practices
• Guide innovation without burdening staff, volunteers, or communities served

Key Responsibilities

Product & Technology Strategy

• Define MAP’s product and technology vision and roadmap
• Ensure products meet real operational and community needs
• Balance innovation with usability, accessibility, and sustainability

Governance, Ethics & Impact

• Ensure all technology aligns with MAP’s ethical frameworks and privacy standards
• Partner with Data Governance, Privacy & Digital Trust leadership
• Embed accessibility, equity, and inclusion into product design

Leadership & Coordination

• Lead and support product, technology, and innovation teams
• Coordinate priorities, timelines, and dependencies across divisions
• Support clear decision-making and accountability

Budget & Resource Oversight

• Oversee division-level budgets, tools, and resource allocation
• Support funding strategy alignment for technology initiatives
• Ensure efficient, mission-aligned use of resources

Qualifications

• Senior experience in product leadership, technology strategy, or digital innovation
• Strong ability to align technology with mission, ethics, and real-world impact
• Experience working across multiple teams or divisions
• Comfort advising executive leadership and shaping strategy
• Strong systems-thinking, communication, and leadership skills
• Alignment with MAP’s mission and dignity-centered values

Preferred Backgrounds

• Nonprofit, education, civic tech, or social-impact organizations
• Product leadership in mission-driven or regulated environments
• Experience with accessibility, privacy, or youth-centered technology
• Experience leading volunteer or hybrid teams

Commitment

• Volunteer executive leadership role
• Approximately 5–10 hours per week
• Minimum 6-month commitment preferred
• Remote with optional NYC-based collaboration

What You’ll Gain

• Executive-level leadership experience across product and technology
• Direct influence on MAP’s innovation, systems, and future growth
• Collaboration with senior leadership, governance, and program teams
• Professional references and recognition for pro bono leadership
• The opportunity to build ethical, mission-first technology at scale

How to Apply

Interested candidates must apply directly through Idealist and submit:

• Resume (required)
• Cover letter (required) outlining product/technology leadership philosophy and interest in MAP’s mission

Help ensure MAP’s technology serves children, strengthens trust, and advances impact—without losing sight of ethics or humanity.

Thank you for your interest in volunteering with our organization. At this time, volunteer opportunities are limited to individuals based in the United States due to legal, safeguarding, data-privacy, and programmatic requirements. We appreciate your interest in our mission and your understanding of these constraints.