Volunteer Community Manager

About the Role

We are seeking a proactive and organized Community Manager (Volunteer) to help build, engage, and sustain our growing community at OpenGov Africa. We are a civic-tech initiative using open-source technology, data, and community collaboration to strengthen transparency, accountability, and citizen participation across Africa.

This role is ideal for someone who understands online community dynamics, values structured engagement, and is excited about fostering meaningful conversations around governance, data, and civic innovation.

You will serve as a bridge between the organization and its community—ensuring contributors feel informed, valued, and actively involved.

Key Responsibilities

• Develop and implement community engagement strategies.
• Moderate discussions across platforms (e.g., Discord, LinkedIn, GitHub Discussions, or other community channels).
• Welcome and onboard new volunteers and contributors.
• Create engagement initiatives such as discussion prompts, community highlights, or contributor spotlights.
• Support collaboration between research, marketing, and technical teams.
• Track engagement metrics and recommend improvements.
• Help maintain a positive, inclusive, and mission-aligned community culture.

Qualifications

• Experience in community management, volunteer coordination, or digital engagement (preferred but not required).
• Strong communication and interpersonal skills.
• Ability to organize discussions and encourage participation.
• Comfort working in a remote, distributed environment.
• Passion for civic engagement, governance, or social impact.

Think you're a good fit? Please apply by filling out this form: https://bit.ly/gen-volunteer

Preferred Skills

• Experience managing online communities.
• Familiarity with open-source communities.
• Knowledge of moderation best practices.
• Basic understanding of analytics or engagement tracking tools.

What You’ll Gain

• Leadership experience in a mission-driven organization.
• Opportunity to shape the culture of a Pan-African civic-tech community.
• Experience working with cross-functional teams.
• Professional references upon successful contribution.
• Exposure to governance research and open collaboration practices.
• Growth opportunity: Find out how contributors can become leaders at OpenGov Africa - ( https://github.com/OpenGovAfrica/.github/blob/main/governance.md)

How to Apply

If you are passionate about building engaged communities and supporting civic impact initiatives across Africa, we would love to hear from you.

Please apply by filling out this form:

https://bit.ly/gen-volunteer