The Fulfillment Service Associate is an operational position and is assigned temporarily to support Disaster Cycle Services Logistics on a Disaster Relief Operation. This position supports congregate shelter sites by resourcing and delivering materials during daily site visits throughout the disaster operation.
Responsibilities:
- Resource and deliver material supply requests from congregate shelter sites
- Develop strong relationships with shelters and deliver customer-centric solutions
- Inventory, organize and load supplies into delivery vehicles
- Provide feedback to supervisor on unmet or evolving shelter needs
- Help shelter sites monitor inventory levels and project future material requests
- Drive larger vehicles to deliver materials to shelters (e.g., 16’ box trucks, cargo vans, etc.)
Qualifications (required):
- Ability to interact with shelters in a compassionate manner and with a customer-centric focus
- Valid Driver’s License
- Comfortable driving larger vehicles (e.g., 16’ box truck, cargo van, etc.)
- Familiarity with the proper moving, lifting and storing of material
- Comfortable working independently and within a team
- Ability to work with a broad variety of people with diverse backgrounds
- Ability to have good organizational and time management skills
- Ability to listen actively and work well with others
- Ability to function in a dynamic and stressful environment
- Ability to appropriately involve others in managing problems and conflict
- Ability to acquire, evaluate, and report information accurately
- Willingness to comply with current public health and Red Cross policies
Physical Requirements:
- Lift / carry 20 - 50 lb multiple times/shift
- Stand for two-hour periods
- Walk on uneven terrain
- Walk for two miles during a shift
- Bend or stoop multiple times/shift
- Able to use ladder or stepstool
- Work outdoors in inclement weather
- Work in extreme heat and/or humidity
- Work in extreme cold
- Able to step up/down 18 inches
- Speak clearly on phone & in person
- Able to work in stressful work conditions
- Able to work on a computer
- Drive in daytime and at night