Medicare (SHIBA) Advisor

SHIBA (Statewide Health Insurance Benefits Advisors) volunteers provide free, unbiased information and assistance to Medicare-eligible individuals, their families, and caregivers. Volunteers empower clients to make informed health insurance decisions, optimize access to care and benefits, and help prevent, detect, and report Medicare fraud and abuse. SHIBA offers a variety of volunteer roles to match individual skills and interests, including counseling, outreach, administrative support, and education.

Location: Whidbey Island

Commitment & Frequency: Complete SHIBA volunteer application, screening, and a national background check. Participate in SHIBA Basic Training (online and/or in-person) and pass the certification exam for counselor roles. Shadow experienced volunteers or staff before working independently with clients. Attend ongoing monthly training sessions and continuing education as required

Days & Hours: weekdays and hours depend on time of year.