Director of Volunteer Engagement

The Director of Volunteer Engagement provides virtual oversight and management of the volunteer program for AFTDJ. Critical to this role are the abilities to build strong partnerships both inside and outside AFTDJ and to recruit, place and retain a diverse and energized group of dedicated volunteer resources. Working with other AFTDJ Core Volunteers, the Director of Volunteer Engagement will work to expand the number of volunteer opportunities and ensure that vital AFTDJ operations are appropriately staffed to meet the organization’s mission and goals. The Director of Volunteer Engagement will periodically interact with other volunteers to ensure that they remain committed to service with AFTDJ and have a rewarding personal and developmental experience while volunteering. 

Duties and Responsibilities 

• Work with other core volunteers to assess opportunities and needs for volunteers develop innovative opportunities for volunteer service throughout the organization 
• Maintain a list of all volunteer roles with the focus on those that are unfilled 
• Maintain open volunteer position listings in Idealist and the AFTDJ website 
• Respond to in-person, telephone, email, and web communications from both prospective and active volunteers 
• Recruit, screen, orient and match volunteers with appropriate opportunities 
• Work with other volunteer leaders to create volunteer policies and procedures, including volunteer forms, volunteer position role descriptions, volunteer handbook and a code of conduct 
• Determine communication protocols for volunteers and those working with them 
• Promote the volunteer program, recruit volunteers, and significantly grow volunteer participation through public presentations, social media, the website, and volunteer events 
• Maintain a reporting system to collect and track all volunteer information and participation 
• Assist with conflict resolution among volunteers 
• Train core volunteers to work effectively and cooperatively with supporting volunteers in their area of focus 
• Create and implement a volunteer recognition program and activities 
• Provide periodic updates on status and priorities to other volunteer leaders 

Principal Measures of Success 

• Building a culture that makes the volunteer experience rewarding and leads to high engagement by volunteers and commitment to the mission of AFTDJ 
• Recruiting and onboarding volunteers with the talent and desire to help achieve the mission of AFTDJ