Fulfillment Coordinator at AAPI Non-profit/Indie Publishing House

Slant’d is a 501(c)(3) nonprofit, independent publishing house reimagining publishing to be more accessible, equitable, and joyful for Asian Americans and Pacific Islanders (AAPIs). Built from the ground up by and for the AAPI community, we partner with undiscovered writers and artists to co-create vibrant works that spark curiosity, introspection, and joy. Since 2017, we’ve empowered 200+ AAPI creatives to find their voice and a greater sense of belonging — and we’re just getting started.

ABOUT THE ROLE

We are looking for a reliable, detail-oriented Fulfillment Coordinator to own the physical side of Slant’d’s operations: making sure our publications, merchandise, and thank-you gifts get to the right people at the right time. This is a hands-on, logistics-focused role that keeps our community feeling seen and cared for every time something arrives in their mailbox.

This role is ideal for someone who is based in the Los Angeles area, takes pride in doing things accurately and on time, and wants to contribute to Slant’d’s mission in a tangible, practical way.

SCOPE OF THE ROLE

The Fulfillment Coordinator reports directly to the Chief of Staff. While Slant’d is a fully-remote organization; this role requires a home base in the Los Angeles area, as you’ll be picking up and managing physical inventory locally.

This is a fully volunteer role expected to begin April 2026, lasting at least 1 year with the opportunity to continue afterwards. We anticipate a commitment of approximately 2–4 hours per week on average, with some fluctuation around key fulfillment moments (e.g., literary magazine or book launches). The role is otherwise flexible around when work gets done.

Slant’d will provide a label maker or reimburse you for one if you already have one, and will cover the cost of shipping materials (envelopes, mailers, etc.) that you purchase on our behalf.

WHAT YOU’LL GAIN

Joining Slant’d means becoming part of something bigger: a collective of AAPI dreamers and doers who believe deeply in the power of storytelling. In addition to the meaningful work itself, you can expect:

• A behind-the-scenes look at how an independent nonprofit publishing house operates end-to-end
• The satisfaction of knowing that every package you send is a tangible expression of Slant’d’s care for its community
• A vibrant community of passionate, fun-loving creative humans who are fiercely committed to creating spaces for our community’s stories to shine
• Slant’d publications and merch, including copies of our latest issue and invitations to Slant’d events
• The chance to make a real impact in the AAPI community and independent publishing

RESPONSIBILITIES

• Order Fulfillment
  • Pack and ship online shop orders on a weekly basis via USPS
  • Fulfill donor thank-you gifts on a monthly basis (for new donors only)
  • Fulfill contributor and team thank-you copies when each literary magazine issue is released
  • Fulfill retailer and wholesale orders and restocks as needed (ideally quarterly)
  • Ship magazines and merch to specific internal teams for zine fests and book fairs
  • Ship magazines and merch to the Programs team for annual programs
  • Ship Slant’d inventory to artist partners as needed
• Inventory Management:
  • Pick up new inventory in the Los Angeles area at the start of your term and as needed
  • Organize and restock shelves with incoming donated or purchased goods
  • Manage the Inventory Management Tracker in real-time as items are removed or restocked
  • Conduct regular cycle counts to identify discrepancies or shortage and proactively notify the team when inventory drops below agreed-upon thresholds so we can plan restocks in time
  • Manage inventory from our artist partners and tracking their items separately
• Customer Support
  • Monitor orders@slantd.com inbox for order-related inquiries and resolve issues (e.g., missing or damaged packages) in a timely and friendly manner
  • Escalate anything outside of your scope to the Chief of Staff
• Operations
  • Purchase shipping materials (envelopes, mailers) as needed and submit receipts for reimbursement
  • Manage and update Slant’d’s fulfillment SOPs (already created) as processes evolve
• Community & Collaboration
  • Participation is meant to support alignment and operational continuity. This role keeps the “Slant’d engine” running and acts as key partners to leadership. This role is expected to:
    • Be connected year-round to relevant workstream(s)
    • Town Halls: Required
    • Team meetings: Required for your WS; collaborate cross-functionally as needed
    • Fundraising: Actively participate in at least one fundraising pathway and amplify org-wide initiatives (kickstarter, crowdsourcing)
    • Collaborates closely with manager; as well as leadership team on as needed basis
    • Proactively communicate capacity and scope concerns

QUALIFICATIONS

This role doesn’t require a background in logistics, fulfillment, or merchandising, but it does require someone who is genuinely reliable and takes pride in the details. If a package goes out wrong, you’re the one who catches it before it does!

• Based in the Los Angeles area (required)
• Highly dependable and detail-oriented; you follow through consistently and don’t let things slip
• Comfortable working independently and self-managing a recurring weekly and monthly task load
• Organized and proactive, especially around inventory (you flag issues before they become problems)
• Comfortable with Google Suite and basic spreadsheet tracking (or willing to learn)
• Genuine passion for Slant’d’s mission and the AAPI community

BONUS POINTS

• Familiarity with Shipstation or USPS shipping tools

HOW TO APPLY

Access the application here.

It’s deeply important to us at Slant’d that our work and spaces represent the full spectrum of voices across the AAPI community, as this is a space that intentionally centers AAPI talent. We’d especially love to work with folks who identify as queer, trans, non-binary, agender, disabled, or South Asian who are inspired by our mission and what we’re working on.

INTERVIEW PROCESS

• Team reviews your application (reviewed on a rolling basis)
• If we choose to move forward with you, then you will go through a series of interviews:
  • 20 min interview with our Chief of Staff
• The team reviews all feedback, makes a final decision, and notifies you about the role

Please email join@slantd.com with any questions!