Community manager

1. This role is responsible for building, nurturing, and sustaining an engaged community around our mission, programs, and initiatives. You will move people from:
   1. Awareness → Engagement → Participation → Retention, You are not just managing interactions. You are building a community that grows, stays, and advocates.
   2. This is a highly strategic role fit for broad thinkers and those who love working with others (this does not mean you have to be an extrovert, but you should have experience working with populations and personalities potentially vastly different from your own) and is very keen on data and analytics to support strategy development. A good fit for this role will have experience converting passive audiences to active participants
2. This role operates at the intersection of marketing, programs, and community-building—driving participation, retention, and long-term engagement.
3. Drive engagement across:
   1. Discord/group chat platform
   2. Social platforms (in tandem with the social media manager(s)
      1. Convert followers into active participants
      2. Engage meaningfully with audiences
      3. Ensure consistency between social presence and community experience
   3. Virtual community spaces
      1. Workshops and other online events
      2. Youtube, Substack
   4. Track key metrics:
      1. Participation rates
      2. Engagement levels
      3. Retention
      4. Community growth
   5. Use data to refine strategies going forward
4. Experience gained:
   1. Experience building and scaling a community
   2. Opportunity to directly impact engagement and participation in a cause-focused environment
   3. Exposure to marketing, programs, and donor pathways
   4. Development in strategy, relationship-building, and growth
5. Disclaimer:
   1. This is a volunteer position and does not constitute employment. Responsibilities may evolve based on organizational needs. As a 100% volunteer-led U.S. nonprofit organization, we may engage volunteers located outside the United States. International volunteer participation is subject to applicable U.S. sanctions and export-control requirements, data privacy and information-security requirements, background screening where appropriate, and confirmation that the volunteer’s country and assigned responsibilities have been approved by the organization.

Read more about our mission here.