Computer Help Desk Volunteer

Overview: As a Computer Desk Help Volunteer, you will play a crucial role in assisting library patrons with basic computer skills and technology-related inquiries. Your friendly demeanor and willingness to help will create a welcoming environment for visitors seeking assistance.

Responsibilities:

Assist Patrons: Provide guidance to library visitors on using computers, software applications, and online resources.

Troubleshoot Issues: Help troubleshoot common computer problems, such as printing, internet connectivity, and software navigation.

Basic Training: Offer brief tutorials on using library databases, online catalogs, and other digital tools.

Collaborate: Work closely with library staff and other volunteers to ensure a collaborative and supportive atmosphere.

Maintain a Welcoming Environment: Create an inclusive space where patrons feel comfortable seeking help.

Qualifications:

Basic Computer Skills: Familiarity with common software applications (e.g., Microsoft Office, web browsers).

Effective Communication: Ability to communicate clearly with patrons, parents, and library staff.

Patience and Empathy: A friendly and patient demeanor when assisting patrons of all ages.

Reliability: Commitment to scheduled volunteer shifts.

Requirements:

Completion of a VolunteerMatch Profile and Volunteer Applications is required.

Time Commitment: Volunteers are needed during library hours in shifts as follows:

Monday to Wednesday: 9-1PM - 1 Volunteer per shift per day

Monday to Wednesday: 1-5PM - 1 Volunteer per shift per day

Monday to Wednesday: 5-8PM- 1 Volunteer per shift per day

Thursday to Saturday: 9-1PM - 1 Volunteer per shift per day

Thursday to Saturday: 1-5PM - 1 Volunteer per shift per day

Sunday: 1-5PM - 1 Volunteer per shift per day

Benefits:

Community Engagement: Connect with fellow volunteers, library staff, and patrons who share a passion for learning and community service.

Skill Development: Enhance your computer skills, communication abilities, and problem-solving techniques.

Personal Fulfillment: Experience the satisfaction of helping others and contributing to a vital community resource.

Reference Services Access: Gain access to library resources and services for personal enrichment.

Recognition: Receive appreciation and recognition from library staff and the community for your valuable contributions.

How to Apply: If you’d like to be a library volunteer, please complete the VolunteerMatch Profile and submit the Volunteer Application to vol.coordinator@delraylibrary.org.

We look forward to having you join our team at the Delray Beach Public Library!