Training Specialist (Volunteer)

Training Specialist (Volunteer)

PromiseLearning | Mentor Training & Instructional Support

Organization: Mentor A Promise (MAP)

Location: Remote with NYC-based collaboration as needed

Type: Volunteer

Reports To: Director of Mentor Training & Pedagogical Support

Works Closely With: Instructional Design Team, Program Team, SEL Team, Mentor Coordinators

About Mentor A Promise

Mentor A Promise (MAP) is a New York City–based nonprofit dedicated to empowering youth experiencing housing instability through mentorship, education, and community. Our work centers dignity, equity, and trauma-informed care—ensuring that every mentor is equipped to support young people with intention, consistency, and respect.

About PromiseLearning | Mentor Training & Instructional Support

PromiseLearning is MAP’s education division responsible for training mentors, developing instructional practices, and ensuring program quality. The division builds the systems that prepare mentors to lead, support, and engage students effectively—regardless of prior teaching experience.

Role Overview

We are seeking a Training Specialist to support the design, delivery, and continuous improvement of mentor training experiences.

This role focuses on translating curriculum and program goals into practical, accessible, and engaging training sessions that prepare mentors to facilitate learning, manage group dynamics, and support students in a trauma-informed environment.

Key Responsibilities

Training Design & Delivery

• Support development and facilitation of mentor training sessions
• Deliver onboarding and ongoing training for mentors
• Translate curriculum into clear, actionable training content

Instructional Support

• Equip mentors with classroom management strategies and facilitation techniques
• Support development of mentor-facing guides, tools, and resources
• Reinforce best practices for working with diverse learners

Trauma-Informed & SEL Integration

• Integrate trauma-informed practices into all training materials and sessions
• Support mentors in understanding social-emotional learning (SEL) principles
• Promote emotionally safe and inclusive learning environments

Coaching & Continuous Improvement

• Provide feedback and support to mentors as they develop their practice
• Identify training gaps and recommend improvements
• Support ongoing professional development initiatives

Cross-Team Collaboration

• Work closely with Instructional Design and SEL teams to align training with curriculum
• Collaborate with Program Team to ensure training reflects real program needs
• Maintain timely, professional responsiveness via Google Workspace

Qualifications

Required

• Strong facilitation, communication, and training skills
• Ability to translate concepts into practical, easy-to-understand guidance
• Interest in education, mentorship, or youth development
• Strong organizational and collaboration skills
• Alignment with MAP’s mission and dignity-centered values

Preferred

• Experience in teaching, training, coaching, or facilitation
• Familiarity with SEL (social-emotional learning) and trauma-informed practices
• Experience working with youth or in nonprofit/education settings
• Experience developing training materials or curricula

Commitment

• Volunteer role
• Approximately 5–10 hours per week
• Minimum 6-month commitment preferred
• Fully remote with optional NYC-based collaboration

What You’ll Gain

• Experience in training design, facilitation, and instructional support
• Collaboration with education, SEL, and program leadership teams
• Opportunity to shape how mentors support youth across MAP programs
• Professional references and letters of recommendation
• A meaningful role strengthening the quality and impact of mentorship

How to Apply

Interested candidates must apply directly through Idealist and submit:

• Resume (required)
• Cover letter (required) describing relevant experience in training, education, or facilitation and interest in MAP’s mission

Help prepare the people who show up—so every mentor is ready, every space is intentional, and every student is supported.

Thank you for your interest in volunteering with our organization. At this time, volunteer opportunities are limited to individuals based in the United States due to legal, safeguarding, data-privacy, and programmatic requirements. We appreciate your interest in our mission and your understanding of these constraints.