Volunteer Engagement Coordinator

About Operation Meraki

Operation Meraki is a veteran-led nonprofit that empowers veterans and their families to be seen, supported, and thriving in their next mission in life after service. Through a whole-person model spanning health and wellness, employment and growth, and community engagement, we believe life after service isn't an ending, it's the next mission.

The Role

The Volunteer Engagement Coordinator helps keep Operation Meraki's growing volunteer base organized, informed, and appreciated. This role focuses on onboarding new volunteers and maintaining strong communication — not recruitment or supervision — making it a manageable, high-impact way to support our mission.

Essential Duties

• Welcome and onboard new volunteers, including sharing orientation materials and answering initial questions
• Serve as the main point of contact for volunteer questions and scheduling updates
• Send regular check-ins to active volunteers to ensure engagement and satisfaction
• Track volunteer participation and maintain up-to-date contact records
• Coordinate simple recognition efforts (thank-you notes, shoutouts, milestone acknowledgments)

Qualifications

• Strong written and verbal communication skills
• Organized, reliable, and detail-oriented
• Comfortable working independently in a remote/flexible environment
• Experience with volunteer coordination, customer service, or community engagement a plus
• Passion for veteran and military family support strongly preferred

Schedule

• 100% volunteer role
• Flexible hours, averaging 3-5 hours per week
• Remote-friendly, with occasional attendance at in-person events (optional)

Training Provided

Orientation on Operation Meraki's mission, values, and volunteer systems (e.g., Monday.com tracking) will be provided — no prior nonprofit experience required.

Instructions for Interested Volunteers

Please share a couple of sentences on what draws you to Operation Meraki's mission and any relevant experience with community or volunteer coordination.