Nonprofit
Visitor Engagement Volunteer
Details
Description
Position Summary:
In this position, you will assist the museum’s Learning & Visitor Experience department with day-to-day operations, including welcoming museum visitors into the building, assisting with guest needs, and ensuring Port Discovery visitors have a safe and joyful visit to Port Discovery.
Primary Responsibilities and Requirements:
- Support, facilitate, and engage museum visitors as they enter Port Discovery
- Interact with visitors by engaging them with friendly conversation and assisting with any guest needs
- Provide information about Port Discovery programs, exhibits, and accessibility
- Must be over the age of 15 years old and fulfill all other volunteer requirements as listed above
- Volunteer shifts for this position are available weekdays and weekends from approximately 10 AM-3 PM
Preferred Skills and Experience:
- Experience working or volunteering with children (infants, toddlers, pre-k, and/or elementary age) preferred
- A positive attitude and willingness to encourage children’s curiosity and play
- Strong customer service skills and/or experience working with the public
- A flexible work attitude and ability to adapt under pressure
Location
Port Discovery Children's Museum
Directions
Port Discovery is located at 35 Market Place in Baltimore, Maryland. Volunteers who drive can park in the Port Discovery employee lot located behind the building, using a one-day parking pass issued on each workday. We are also located next to the Shot Tower/Market Place Metro Subway Station if taking the Metro, and the Lombard Street & Market Place and Baltimore Street & President Street stops if taking the MTA Bus.
How to Volunteer for This Opportunity
Please submit an application through the Port Discovery website to be considered for a volunteering opportunity.
