Front Desk Support

Our Mission - Jewish Vocational Service (JVS) engages, encourages and empowers people to achieve social, cultural and economic integration.

Our Vision - Thriving communities strengthened by diversity.

Our Values - JVS believes all people have intrinsic worth and dignity, and all people can flourish with support.

Position Purpose and Impact

• JVS offices are open to our clients 8:30 a.m. to 4:30 p.m. Monday through Friday. Front desk volunteers fill in for staff during routine lunch breaks or scheduled time away. Be a welcoming “first impression” by greeting guests and escorting them to the waiting room.

Key Duties

• Greet visitors
  • JVS clients - request an ID
  • Enter clients name into the lobby google sheet
  • Ensure staff, volunteers, and visitors are signing-in when they come and go
• Notify the Resource Navigator of the client’s arrival through google chat
• Walk JVS clients to the lobby waiting room. They are not permitted to wait at the front desk.
• Ensure interior and exterior doors are closed at all times
• Receive deliveries of packages and mail
  • Set packages aside for processing by Front Desk Associate
• Receive food deliveries. Please google chat the appropriate staff person to let them know it has arrived.
• Accept approved in-kind donations (see guide).
• Link to Quick Guide

Time Commitment

• Hours: 1 or 1.5 hours per shift
• Shift Options:
  • Monday 12:00 pm - 1:00 pm
  • Tuesday 12:00 pm - 1:00 pm
  • Wednesday 12:00 pm - 1:00 pm
  • Thursday 11:30 am - 2:00 pm
  • Friday 12:00 pm - 1:00 pm
• Duration: Ongoing (Weekly)

Qualifications & Skills

• Must complete a volunteer application, volunteer forms, and a background check before beginning your first shift
• Must attend a Front Desk training session
• Friendly and able to welcome a diverse community of clients and visitors
• Basic typing skills
• Adaptability during busy office hours
• Ability to multi-task