Community Outreach Lead

About the Role

CITCA’s capacity‑building efforts by guiding the Outreach Committee, coordinating team tasks, and helping strengthen connections with youth, families, and community partners across Baltimore. This is a hybrid role with remote planning and required in‑person participation for meetings, collaboration, and community events.

Schedule & Commitment

• Hybrid role — remote meetings + required in‑person events
• 10‑month volunteer term
• 10–40 hours per month
• 4‑hour work blocks between 9:00 AM–5:30 PM
• Weekly hybrid team meetings
• In‑person events required (some evenings/weekends)
• Event time typically 8–12 hours; may increase during busy seasons
• A full‑time job is not ideal for this role

Key Responsibilities

• Lead and support Outreach Committee volunteers
• Coordinate tasks, schedules, and event assignments
• Represent CITCA at community events and partner sites
• Facilitate team communication and collaboration
• Support event setup, breakdown, and on‑site operations
• Track attendance, engagement numbers, and follow‑up needs
• Maintain accurate documentation and uphold confidentiality
• Participate in weekly hybrid meetings and planning sessions
• Assist with computer‑based tasks and delegated projects

Minimum Requirements

• Age 14+
• Ability to commit to the full 10‑month term
• Availability for weekly hybrid meetings and scheduled work blocks
• Reliable transportation for in‑person events
• Comfort using Google Workspace and basic digital tools
• Strong communication and leadership skills
• Ability to stand for extended periods
• Commitment to CITCA’s values of care, belonging, and community empowerment

Preferred Skills & Qualities

• Experience in outreach, youth work, customer service, or community engagement
• Experience leading teams or coordinating projects
• Organized, dependable, and proactive
• Comfortable speaking with the public
• Cultural humility and sensitivity
• Interest in mental health, education, or youth development
• Positive attitude and willingness to learn

What You’ll Gain

• Leadership experience within a community‑focused team
• Networking opportunities with national and state leaders
• Service‑learning hours
• Hands‑on experience in community engagement and event coordination
• Strengthened communication, planning, and leadership skills
• Professional experience for resumes and future roles
• A supportive, collaborative team environment
• The chance to make a meaningful impact in communities