Nonprofit
Details
Description
Envelop Community Ambassadors are liaisons to our community. They are the welcoming face of Envelop experiences, keeping our listening events running gracefully—greeting guests, supporting smooth entry and flow at the venue, and helping us keep the space clean and safe. This is a hospitality-first role that is part usher, part greeter, part extra set of eyes for someone who enjoys communicating and being the first friendly face a guest sees.
Community Ambassadors also make up our street team, helping to spread the word about our nonprofit to music lovers across the Bay Area. Through fostering relationships with other local businesses and organizations and flyering locally, they represent our values and share our mission of connecting and inspiring community through immersive listening.
Responsibilities:
Arrive 15 minutes before Doors at each event
Welcome guests as they arrive and help them find their way (box office, seating, restrooms, entrances)
Support box office flow by checking in guests, managing lines, assisting with will-call
Usher guests to seating or designated areas as needed
Keep an attentive eye on the venue's exterior and entrances, flagging anything unusual to the Venue Manager or Production Manager
Assist Venue Manager and Production Manager staff with day-of tasks to keep the space clean, organized, and running smoothly
Help maintain a calm, welcoming environment during arrival, intermission, and departure
Understand Envelop’s mission and values in order to communicate about our work to others
Assist in street team campaigns and grassroots marketing within the Bay Area
What We're Looking For:
Friendly, approachable, and comfortable engaging with strangers
Reliable and attentive. Able to stay alert and present for the full shift
Comfortable standing/walking for extended periods, both indoors and outdoors
Clear communicator, able to flag issues to staff calmly and promptly
Outgoing and enthusiastic about sharing Envelop’s mission with our listener community and beyond
