Business
Published 21 days ago
Volunteer Role: Welcome Volunteer – Ambulatory Cardiac Same Day Unit
On-site, Volunteer must be in or near Canton, OH
Details
Available Times:
Weekdays daytime
Time Commitment:
A few hours per week
Commitment Details:
One day a week, 4 hour shift
Recurrence:
Recurring
Volunteers Needed:
10
Cause Areas:
Community Development, Health & Medicine, Volunteering
Benefits:
Stipend Provided, Training Provided
Good For:
Public Groups, Age 55+, Private Corporate Groups
Participation Requirements:
Driver’s License, Background Check, Attend Orientation
Age Requirement:
18+
Description
Purpose
To provide a warm, reassuring presence for patients and families checking in for Invasive Cardiology procedures. The Welcome Volunteer guides patients to their rooms, offers basic orientation to the unit, assists with simple comfort measures, and supports staff by helping with patient flow and non-clinical tasks. This role enhances the patient experience by reducing anxiety, improving communication, and promoting a smooth transition in care.
Location
On-site
Aultman Hospital
2600 6th St SW, Canton, OH 44710, USA
How to Volunteer for This Opportunity
Duties and Responsibilities
- Greet patients and families arriving for invasive cardiology procedures with a friendly, professional demeanor.
- Assist with waiting room check in and appropriate waiting location.
- Communicate with ACU colleagues regarding room availability and delays and update patients and families.
- Provide directions to waiting areas, restrooms, cafeteria, and other hospital locations.
- Communicate with nursing or clerical staff if a patient or family has questions or needs assistance beyond the volunteer’s role.
- Ensure families understand where to wait during surgery and where they’ll receive updates.
- Assist with coordination of communication from providers post procedure, paging families and escorting them to and from heart cath lab.
- Retrieve water, juice, or toast for patients upon staff request.
- Assist with discharge by escorting or wheeling patients to the Beford Circle for pickup.
- Assist with compiling admission packets.
- Provide light comfort measures (e.g., water, blankets, magazines) when appropriate.
- Maintain confidentiality of all patient information in compliance with HIPAA standards.
