Volunteer Program Coordinator

Volunteer Program Coordinator

Rescue City | Volunteer position with a monthly stipend | Can be fully remote, or with occasional on-site shifts if possible

Rescue City has no shortage of people who want to help and no shortage of work to be done. What we need is someone to connect the two. You’ll help us continue to build and maintain a warm, organized volunteer program. You’ll report to the President and Executive Director.

Time commitment: About 3-6 hours per week, flexible, with some weeks busier than others. Most work can be done at any hour. Occasional on-site help needed, but fully remote is considered as well.

What you’ll do

• Respond to volunteer inquiries (email, texts)
• Match volunteers to roles based on their interests, skills, and what they hope to get out of the experience
• Schedule and coordinate volunteers, including occasional on-site coordination
• Lead volunteer orientations covering practical basics, our mission, and what success looks like
• Stay in touch after shifts through thank-yous, updates, and recognition
• Gather volunteer feedback
• Write and design volunteer newsletters and recruitment materials
• Serve as first-line support for volunteer issues, resolving them constructively
• Track volunteer numbers, hours, and retention, and report on them regularly
• Help build a backup plan so volunteer communication continues when you’re unavailable

What we’re looking for someone who is:

• Warm, reliable communicator
• Organized and detail-oriented
• Comfortable with Excel or other spreadsheet software, and with Zoom
• Experience with volunteers, community outreach, or customer service
• Passion for animal welfare and community
• Bonus: newsletter or social media experience; experience engaging volunteers