Long-Term Care Ombudsman Volunteer

Do you want to provide an essential voice and advocate for residents of long-term care and assisted living facilities? Long-Term Care Ombudsman Volunteers are state-certified, trained, and assigned to their own facilities to meet and visit with residents.

An Ombudsman Volunteer handles a variety of complaints and is given the authority to receive, investigate, and assist in resolving complaints through federal and state law. They visit long-term care facilities routinely to talk with residents and to monitor the conditions in the facilities.

In addition to the requirements to become a PCOA Volunteer (application, interview, background check, level-1 fingerprint clearance card), Ombudsman Volunteers must also go through intensive training with the State and meet their requirements.

If you want to be an advocate for older adults, this is a great opportunity for you!