Volunteer Tech Support

Volunteer Tech Support Officer

Organization: Greymond Women, Orphans and Charity Foundation

Location: Remote (Nigeria preferred)

Commitment: 2– 4 Months (Renewable)

Time Requirement: 5–10 hours per week

About Greymond Foundation

Greymond Women, Orphans and Charity Foundation is a mission-driven nonprofit organization committed to empowering women, supporting orphans, and strengthening vulnerable communities through education, economic empowerment, partnerships, and advocacy.

As we expand our digital systems and online programs, we are seeking a reliable Volunteer Tech Support Officer to assist with maintaining our digital platforms and ensuring smooth technical operations.

Position Overview

The Volunteer Tech Support Officer will provide technical assistance for the Foundation’s website, digital tools, and online learning systems.

This role is ideal for someone passionate about using technology to support social impact and nonprofit growth.

Key Responsibilities

• Support website updates and maintenance (course uploads, formatting, basic troubleshooting)
• Upload and manage online course materials (videos, documents, modules)
• Assist with setting up and managing digital forms and integrations
• Monitor website performance and report technical issues
• Support email system setup and automation (where applicable)
• Provide basic technical support during virtual events or online trainings
• Maintain organized digital files and system backups
• Work closely with the Communications and Programs teams

Required Skills & Qualifications

• Basic knowledge of website platforms (WordPress, Wix, Squarespace, etc.)
• Ability to upload and manage digital content
• Familiarity with Google Workspace (Docs, Sheets, Drive, Forms)
• Strong attention to detail
• Ability to follow instructions and meet deadlines
• Good communication skills

Added Advantage:

• Experience with Learning Management Systems (LMS)
• Basic understanding of plugins and integrations
• Familiarity with Canva or simple design tools
• Basic troubleshooting skills

What You Will Gain

• Practical experience supporting nonprofit digital operations
• Opportunity to work on website and online education platforms
• Portfolio-building experience
• Professional reference letter upon successful completion
• Opportunity for leadership or paid role consideration based on performance

Performance Expectations

• Timely response to website update requests (within 24–48 hours)
• Accurate and error-free uploads
• Monthly website/system status report
• Proactive identification of technical improvements