HSP Volunteer

The Housing Stability Program (HSP) Volunteer will support the Housing Stability team in providing services to individuals and families experiencing housing instability. This position offers hands-on experience in case management, housing programs, and community resources. Volunteers will work closely with case managers and program staff while maintaining strict confidentiality of client information.

Duties & Responsibilities

• Assist with organizing, reviewing, and maintaining client files.
• Support case managers with administrative and program-related tasks.
• Help prepare client folders.
• Assist with file audits to ensure completeness and compliance.
• Assist with data entry and record management.
• Research and update community resources for HSP programs.
• Support special projects related to housing stability and homelessness services.
• May assist with client interactions under staff supervision.
• Maintain confidentiality of all client and program information.

Preferred Qualifications

• Retired professional interested in giving back to the community; or
• Student seeking volunteer, internship, practicum, case management, or community service hours.
• Preference given to students pursuing Social Work, Human Services, Psychology, Sociology, Public Health, or related fields.
• Strong organizational and time-management skills.
• Attention to detail and ability to handle confidential information.
• Professional communication skills.
• Ability to work independently and as part of a team.

Technical Skills

• Basic proficiency in Microsoft Office (Word, Excel, Outlook, and Teams).
• Ability to learn client database systems and electronic recordkeeping.
• Basic internet research skills.
• Data entry and document management experience preferred.